Heba Mansour

Experience

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  Other

  Jun 2009 - Dec 2010

  Freelance Translator

  Professional Translation for Psychotherapy contents. Editing. Read Proof. Audio tracks translation.

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  Vodafone

  Dec 2010 - May 2011

  Customer Service Representative

  Offering customer service care to high end Vodafone customers along with technical support.

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  Expedia

  May 2013 - Dec 2013

  Sales Specialist

  Tailoring Holidays Packages. Professional support to find the most suitable hotels and flights with an efficient cost.

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  Teleperformance Egypt

  Nov 2013 - Nov 2018

  Providing Product knowledge training to new hire.Providing Soft Skills trainingBuilding product knowledge materialProviding performance reports Working for SitaOnair as a technical adviser for the on board internet connectivity. Along with offering customer service for both airlines and passengers.

  • Corporate Trainer

    Oct 2014 - Nov 2018

  • Technical Consultant

    Nov 2013 - Oct 2014
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  Active Freight Network "AFN"​

  Dec 2018 - Feb 2021

  Business Development Manager

  Managing current clients.Looking for new opportunities for business expansion.Prospecting for new clients.Managing Public Relations.Hosting and organizing events.

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  Care Direct

  Feb 2021 - Oct 2023

  Business Development Manager (Egypt, Lebanon, Iraq, Jordan)

  Initiate contact with potienial clients to introduce our BTLservices.Tailor proposals to match client’s needs.Prepare quotations that meets the client’s budget.Negotiate and confirm implementation of new projects.Identifying market opportunities through meetings,networking and other channelsPrepare and maintain a sales report with all contactsperformed, their details and outcomes.

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  Creative Advertising Thinking (CAT)

  Oct 2023 - Aug 2024

  Business Development Manager

  Direct communication with clients to present campaign ideas.Effectively build & maintain strong, long-lasting customer relationships.Developing & grow business with existing and new clients.Working closely with clients in the planning phase & give the clients all needed support toensure campaigns’ objectives will be met.Create & deliver presentations to clients.Generate new business (New Contacts).Negotiating with clients, solving any problems.Meeting deadlines & maintaining good relationships with clients.Handling budgets, managing campaign costs, sending quotation and invoicing.Supervise on the process of the workflow and supporting the team.Managing and reviewing progress of the client’s projects.Participate in brain storming sessions and work closely with design team to ensure best qualityof all outputs.Ensuring that communication flows effectively between agency & clients.Research & explore new trends in the advertising fields. Show less

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  Carbony Studios

  Aug 2024 - now

  Business Development Manager

  Research & explore new trends in the advertising fields.Developing & grow business with existing and new clients.Working closely with clients in the planning phase & give the clients all needed support toensure campaigns’ objectives will be met.Create & deliver presentations to clients.Generate new business (New Contacts).Negotiating with clients, solving any problems.Meeting deadlines & maintaining good relationships with clients.Handling budgets, managing campaign costs, sending quotation and invoicing.Supervise on the process of the workflow and supporting the team.Managing and reviewing progress of the client’s projects.Participate in brain storming sessions and work closely with design team to ensure best qualityof all outputs.Ensuring that communication flows effectively between agency & clients. Show less