Senthil Kumar Muthuviruman

Experience

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  Kaiser InfoTek

  Jan 2001 - Jan 2002

  Java Programmer

  • Coded Server-side programming using Servlet and Java 2.0.• Creating web pages using HTML.• Designing webpages using Flash, Corel draw and Photoshop.• Writing scripts using Java script.

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  Sethu Institute of Techonology

  Jun 2005 - Feb 2006

  • Senior Lecturer

    Dec 2005 - Feb 2006

  • Lecturer

    Jun 2005 - Dec 2005
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  Maples

  Feb 2006 - Sept 2006

  System Programmer

  Customization and Maintenance of system data sets (like PARMLIB, PROCLIB).System Start Up and Shut Down.Production JCL and Procedures-setup and maintenance.Coding JCL Procedures for various system activities like Backup and Restoration etc.Volume initialization, Backup and restoreCreating and maintaining profiles.Providing Access and managing Users and Groups.Maintenance of RACF Database Define additional segments like OMVS.Defining transaction, file, map, and program entries in batch and online.Scheduling backups for CICS datasets.Creation and administration of DB2 objects.Loading and reorganization of table spaces.Granting and revoking privileges to users.Backup and Recovery.Defragmentation, data compression and release.Clean up of nonstandard data sets. Show less

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  IBM

  Sept 2006 - Aug 2008

  Operations Senior Lead Specialist

  As a part of a global team supporting high profile customers; responsible for MVS support (Base/PP) for customer lpars, and involved in system software upgrades and maintenance activities. IBM/ISV Program Product Installation and upgrades

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  Bank of America

  Aug 2008 - Nov 2009

  Part of Problem solving/SME group responsible for resolving high severity incidents of Mainframe z/OS,Storage and Networks. Part for core Engineering z/OS team performing regular z/OS maintenance ,DR stuffs on z/OS and zVM systems. Part for core Engineering z/OS team performing regular z/OS maintenance ,DR stuffs on z/OS and zVM systems.

  • Senior Analyst

    Jan 2009 - Nov 2009

  • Analyst II

    Sept 2008 - Dec 2008

  • Analyst I

    Aug 2008 - Sept 2008
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  HCL Technologies

  Nov 2009 - Mar 2010

  Senior Specialist

  Core team of Installation and upgrade of products. Responsible for performing DR in 24X7 environment.

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  DXC Technology

  Mar 2010 - Dec 2012

  Senior System Engineer

  Responsible for leading and implementing projects on the agreed timelines.Core part of Installation and upgrade of operating systems and ISV products in 24X7 environment.

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  HCL Technologies

  Dec 2012 - May 2014

  Associate Consultant

  Responsible for technical Management /consultant for Mainframe system programming and operations team.

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  DXC Technology

  May 2014 - Nov 2016

  Senior Manager

  Responsible for Service delivery of 10 North American accounts.Includes handling service levels, monitoring performance, ensuring SLA adherence for user support, preparing and maintaining SOPs and documentation, managing various applications and database servers, participating in Infrastructure audits ,logging and tracking issues, conducting regular reviews, implementing change control processes and BCP for Infrastructure support.Role involves incident management, change management, escalation management, client relationship and compliances and team management on an onshore/offshore model.Act as compliance response focal, provide pre-audit and post-audit support for both internal audits and external audits to understand and fulfill data requests, understanding findings/ conditions and to establish rightful ownership of the issues. Show less

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  JPMorgan Chase & Co.

  Nov 2016 - Feb 2017

  Senior Associate

  Involved in providing solutions for Operating system, support. Performing regular Maintenance process. Implementing critical changes and Disaster Recovery Activities.

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  HCL Technologies

  Mar 2017 - Jul 2018

  Senior Consultant

  Responsible for global IT service operations and driving various programs associated with new service transition & transformation of IT environment.Oversee performance management, governance, common methodologies, processes, metrics and tools for developing and operating systems – Application, Infrastructure and Compliance.Technical and Service Management Process consulting services - Plan, Process, Strategize and Implement process enhancements and venturing into new segments for increasing the profitability of the organizationPartner with the business function leaders to establish a technology strategy, prioritize systems initiatives, and operating plans for the supported clients IT Technology, Operational Analytics, Process Audit consulting and compliance initiatives i.e HIPPA acionsDrive pragmatic approach for unified IT Automation covering reactive/active/proactive/predictive automation capabilitiesHandling IT Managed Services and System Infrastructure programs involvingSLA / OLA Management, Disaster Recovery Planning & Drills, Risk & Mitigation Management and Customer / Vendor Relationships Management.Provide effective leadership, coaching and management to ensure the delivery, operations, project and process team evolves in alignment with IT leadership, business and client expectations. Show less

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  Fidelity Investments

  Jul 2018 - now

  Comprehensive experience, combined with proven competency in managing Offshore Activities, Service Delivery Optimization, Service Transition, Technology Consulting & Management, Project & Program Management, Business Enhancement.Recognized Strategic Planning and Program Leadership pertaining to Service Transition Management - transition from Onsite with onshore and offshore support model; Operational excellence programs like Integrated Operations, Lean, Agile ,Innovation ,Cross skilling ,Talent and Development and Thrive.Recognized for managing cross skilling programs, Hiring New talents , Resource planning, Back up plans and Leading Teams, Cultivating and nurturing relationships, and Critical Problem-Solving; adapt at leading complex Stakeholder Engagements, strategizing team growth strategies, effective prospecting and qualifying top opportunities. Show less

  • Director

    Dec 2022 - now

  • Senior Manager

    Jul 2018 - Jan 2023