Dez Dell

Dez dell

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location of Dez DellNorthamptonshire, England, United Kingdom
Followers of Dez Dell260 followers
  • Timeline

  • About me

    Active Travel Events Assistant for Brightwayz, Councillor for North Northants Council and Kettering Town Council

  • Education

    • Montagu school

      1990 - 1997
  • Experience

    • Willett ltd

      Sept 1998 - Jun 2003
      It support technician

      My first job was as on an IT Helpdesk in an SME. After a couple of years I moved into second line support. As well as day to day faults and server and desktop support, I also managed two 200+ PC/laptop rollouts as we moved from Windows 3.1 to Windows 95 and then later to Windows 2000! This was a fantastic learning experience as a first job.

    • Marval

      Jan 2004 - Jan 2005
      Support technician

      I supported Marval's ITIL compliant helpdesk software suite of applications.

    • Masterpoint engineering ltd

      Mar 2005 - Nov 2006
      Telecommunications engineer

      My first role in telecoms was a great experience. I learnt skills supporting many different PABX's including iSLX\BTex, Avaya Definity and IP Office, Samsung and GDK. I loved it and only left due to the promise of world travel! I returned shortly after I left T James.

    • T james telecoms ltd

      Nov 2006 - Aug 2007
      Field installation engineer

      I was part of a team (later lead engineer) installing Tekelec STP's into mobile network switching centres worldwide. I was lucky enough to visit many varied countries, which influenced my outlook both professionally and personally.

    • Masterpoint engineering ltd/keycom plc

      Sept 2007 - Dec 2015
      Telecoms engineer/field support engineer

      After the integration of Masterpoint into Keycom's business I found my duties expand to a wide range of specialities. I installed and maintained Avaya IP Office telephone systems and associated applications, I supported business customers and end users in a variety of sectors, and I installed and commissioned cat5 and wireless networks across the country on military, education and keyworker sites.I was also the site engineer for the duration of the University of Leicester accommodation internet and telephone services contract. This entailed supporting and maintaining the infrastructure from switches to sockets for 4000+ rooms. Show less

    • Adeptdirect

      Jan 2016 - Aug 2022
      Senior technical engineer

      I returned to my telecoms roots and am a third line engineer supporting and installing Avaya's IP Office and Gamma Horizon telephone systems. I also install and maintain Draytek and Cisco routers and Cisco, Unifi and other vendor switches.The bulk of my role is the day to day support of IP Office's and associated applications (voicemail, call recording, desktop integration, etc) to a very in depth level.I recently completed two ICT Level 3 Diplomas and gained my CCNA, A+ and N+ qualifications. Show less

    • Kettering town council

      May 2021 - now
      Green party councillor for brambleside ward
    • North northamptonshire council

      May 2021 - now
      Green party councillor in north northamptonshire council for clover hill, kettering
    • Green party of england and wales

      Oct 2022 - Jul 2023
      East midlands campaign organiser
    • Brightwayzuk

      Oct 2023 - now
      Active travel events assistant
  • Licenses & Certifications

    • Advanced level apprenticeship in it, software, web & telecoms professionals

      Oct 2018
    • Ict professional competence level 3 diploma

      Aug 2018
    • Ict systems and principles for it professionals level 3 diploma

      Aug 2018
    • Ict level 2 functional skills

      Feb 2018
    • English level 2 functional skills

      Oct 2017
    • Maths level 2 functional skills

      Oct 2017
    • Comptia a+ ce certification

      Comptia
      Mar 2018
      View certificate certificate
    • Avaya implementation professional specialist (aips) - ip office

      Avaya
      Jul 2017
    • Ccna routing and switching

      Cisco
      Jun 2018
    • Avaya certified implementation specialist (acis) - ip office

      Avaya
      Apr 2012
    • Avaya certified solutions specialist (acss) - sme communications

      Avaya
      Nov 2019
    • Network+

      Comptia
      Feb 2018
    • Ipaf 3a & 3b operator

      International powered access federation (ipaf)
      Jun 2014
    • A+

      Comptia
      Feb 2018
    • Emergency first aid at work

      St john ambulance
      Feb 2019
  • Volunteer Experience

    • Volunteer

      Issued by Kettering Arts Centre on Sept 2017
      Kettering Arts CentreAssociated with Dez Dell
    • Treasurer

      Issued by Northamptonshire Green Party on Nov 2016
      Northamptonshire Green PartyAssociated with Dez Dell
    • Campaigner

      Issued by Save Weekley Hall Wood on Apr 2020
      Save Weekley Hall WoodAssociated with Dez Dell
    • Team Leader

      Issued by Safe Until Daylight on Feb 2018
      Safe Until DaylightAssociated with Dez Dell