Experience

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  Rheal clothing

  Jun 2017 - now

  Freelance fashion designer

  Work directly with clients to land their ideas and adapt them to current trends to make custom-made gowns. Responsible for entire chain of production, from telemarking to the finished product. Leading to the expansion of the label and habing more presence in social media. Establish relationships with customers throughout the years. Actively closing sales.

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  Grupo kaltex

  Jun 2017 - Dec 2017

  Textile and creative designer

  Technical design of digital patterns for international clients. Landing of Parisina resulting in designs being used to this day and improving business with them. Trend forecast and market studies to get to know our clients better and provide them with the best offers and designs.

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  Ikal concept store

  Nov 2017 - Jul 2018

  Fashion stylist/ sales associate

  Work directly with clients and assess their style to ensure sales. Negotiate with suppliers and issue purchase orders. Develop marketing and sales strategies, giving the store more presence in social media and having more content as well. In charge of store’s visual merchandising resulting in more clientele.

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  The box club

  Jul 2018 - Jun 2020

  Fashion stylist

  Work directly with clients to get to know their clothing preferences and lifestyle in order to present them with options to buy from. Telemarking to attract new customers. Negotiate with suppliers and issue purchase orders which expanded our market resulting in new leads. Keep track of the inventory and implemented a new system. Developing relationships to ensure future sales and maintain current ones.

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  Sykes

  May 2021 - Jul 2022

  Lead customer service representative

  Work directly with clients to develop relationships that result in retention and loyalty by solving issues, adding services, and managing accounts. Actively working on strategies to effectively close sales and adding value to each account. Create reports and keep track of the customers to ensure they get the best service. Used to managing an average of 10-15 calls per day efficiently. Constantly getting trainings and coaching to ensure expertise is up to date to provide accurate solutions which resulted in becoming the top agent in the division and improving metrics for the whole team. Show less

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  Globalization partners

  Jul 2022 - May 2023

  Business development representative
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  Digitally savvy inc

  Jun 2023 - now

  Social media manager