Experience

• 

  Yazd profil co.

  Apr 2011 - Oct 2018

  Industrial engineer
• 

  Amn gostaran farzan

  Nov 2018 - Aug 2021

  Project coordinator
• 

  Shoppers drug mart

  Oct 2021 - Jan 2022

  Assistant store manager
• 

  Rbc

  Mar 2022 - now

  • Proactively engages with clients in all areas of the branch, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities• Responds to client-initiated contact, assisting them with a full range of financial transactions, including bank account opening, credit applications and investment solutions• Focuses on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business• Actively listens and engages clients in conversation to further understand their individual needs • Proactively calls the clients to potentially provide them with services and advice• Cultivates and maintains relationships with partners to make the most of business opportunities and referrals Show less • Engaged with clients in the branch and delivered an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions• Contributed to team results by listening and spotting opportunities to offer additional advice, introduced clients to the partners, or personally fulfilled client solutions• Proactively took ownership of resolving clients’ banking problems• Focused on education and demonstration and leveraged technology to deliver a memorable client experience Show less

  • Financial Advisor

    Feb 2025 - now

  • Banking Advisor

    Jun 2023 - Feb 2025

  • Client Advisor

    Mar 2022 - May 2023