Deep Enrich
Huseyin yoruk
77 followersTimeline
About me
Experience Factory Expert presso DocFlow Italia Spa
Education
Liceo linguistico alessandro manzoni
2011 - 2016Diploma linguistics
Experience
Horsa
Jul 2020 - Jan 2024Tecnico helpdesk itOperatore Help Desk di primo e secondo livello con esperienza di supporto a punti vendita di diverse catene dal 2020.Lavoro per conto di diversi clienti, offrendo assistenza tecnica tramite segnalazioni ricevute via e-mail, chiamate e sistemi di ticketing come Jira, OTRS e Itaca.
Docflow
Jan 2024 - nowExperience Factory Expert
Jan 2024 - nowOperations Expert
Jan 2024 - now
Licenses & Certifications
- View certificate
Itil® foundation certificate in it service management
PeoplecertFeb 2023
Languages
- inInglese
- itItaliano
- tuTurco
- spSpagnolo
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