Mohnish Bhairam

Experience

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  Matrix Tools & Metaplast pvt. ltd.

  Jan 2015 - Jan 2016

  Maintenance Engineer Trainee

  • Maintained building lighting to current code standards and proactively replaced parts.• Tested electrical systems and fixed faults impacting performance or safety.• Responded promptly to emergencies to clear safety hazards, fix plant systems and restore power.• Inspected, performance-tested and repaired maintenance equipment.• Disassembled and removed broken equipment or building elements and installed replacements.• Managed and maintained stock of replacement parts to smoothly handle expected work. Show less

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  Recktronic Devices and Systems (RDS)

  Feb 2016 - Mar 2018

  Service Engineer

  • Conducted performance tests and quality inspections on products to determine faults requiring replacement or repair.• Quickly identified root problems of quality issues, implementing appropriate actions for prompt resolutions.• Provided customers with regular feedback on service requests and performed off-site corrective and preventive maintenance.• Oversaw installation, testing and maintenance of equipment.• Promptly attended emergency calls on product malfunctions or breakdowns, fixing issues within company deadlines.• Performed preventive and corrective maintenance to reduce faults.• Kept detailed records of all repairs, labor involved and parts used. Show less

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  Zolo

  Apr 2018 - Jul 2019

  MEP Engineer

  • Handled customer complaints, in a calm, efficient and effective manner.• Ensured customers received excellent service by going the extra mile to assist with needs, requirements and requests.• Maintained excellent customer service by promptly following up on complaints and requests.• Undertook day-to-day operation, planned maintenance, fault finding and repair, periodic inspection and testing.• Responsible for all the MEP related activities at site starting from procurement till commissioning and handover.• Audited various, identified issues and developed actionable corrective measures.• Sound knowledge of building architecture, seepage identification & rectification, knowledge of plumbing fixtures, bathroom utility sanitary fixtures. Show less

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  OYO LIFE India

  Aug 2019 - Sept 2020

  Manager - Engineering service

  • Managing inventory up to 3000 beds for R&M operations.• Developed processes to optimize efficiency and quality of work• Managed budgets, schedules, and resources effectively.• Vendor management and development• Directed safety operations and maintained clean work environment.• Maintained TAT up to 1.8 and C-SAT score up to 4.5.• Weekly audits to study the scope and areas of improvement.

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  Stanza Living

  Feb 2021 - Jul 2021

  Assistant Manager - Facilities

  * Lead and equipped operations team at Gujarat. * Complete ownership of cluster operations including soft and technical services.* Managing inventory of 2400 beds for day to day operations. * Vendor development, management and cost optimization for soft and technical services. * Handled property activation , procurement and designed operational processes of day to day operations . * AMC administration and planning for white goods and assets.* Scheduling PM and CM activities for cost reduction in day to day operations . Show less

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  Zolo

  Mar 2022 - Nov 2023

  Associate Manager - Facilities

  * Oversaw facility operations for the Pune and Nagpur campuses, ensuring seamless management and support for 3,900 beds.* Directed and motivated a diverse team of site engineers, technicians, soft services executives, and janitorial staff, fostering collaboration and ensuring smooth operations across all service areas.* Strategically planned and deployed manpower resources, implementing SOPs and streamlined processes to enhance operational efficiency and maintain high service standards.* Maintained per bed cost up-to INR 22 - 25 for technical services .* Maintained TAT up to 1.5 days and C-SAT score up to 4.6 out of 5 .* Preparation of BOQ for all passive infrastructure equipment's for all technical services.* AMC administration , MIS preparation and managed CAPEX and OPEX budget for operations with approved budget .* Managing Electro - mechanical equipment's at sites like transformers , LT panel , HT panel , DG sets , STP , WTP , softener , solar panels , lifts , AC's , VRV etc.* Contract Management - defining SOW , SLA & KPIs for various service contracts with our vendor partners to ensure quality of service delivery.* Prepare and monitor annual budgets for the clients sites and present to the management during P&L reporting.* Compliance Management - responsible for managing various manpower , service and building compliances . Show less

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  Ethiqual Global Pvt.Ltd.

  Feb 2024 - now

  Facility manager

  * Managed and maintained a diverse facilities portfolio encompassing 4,32,000 sq. ft. of space.* Developed and implemented comprehensive PPM schedules to proactively extend asset lifespan, reduce downtime, and improve overall operational efficiency and performance.* Oversaw facility budgets, ensuring strict adherence to financial targets, while proactively identifying and driving cost-saving initiatives to enhance overall financial performance.* Negotiated and secured vendor contracts for HVAC, WTP, STP, commercial RO plants, MEP services, and janitorial, optimizing service quality, cost-efficiency, and operational performance.* Ensured the safety, ongoing training, and professional development of technicians and MEP staff, fostering a skilled and compliant workforce.* Worked closely with building occupants to address needs, resolve concerns, and elevate satisfaction levels, fostering a positive and productive facility environment.* Developed and executed energy-efficient programs that not only reduced operational costs but also contributed to sustainability goals by decreasing the facility's environmental footprint.* Led comprehensive site inspections to identify potential hazards, ensuring compliance with safety standards and implementing corrective measures to safeguard personnel and assets.* Conducted routine drills to ensure occupants' preparedness and safety during emergencies and unexpected events.* Oversaw facility budgets, balancing CAPEX and operating expenses to drive cost efficiency, ensure financial sustainability, and maximize ROI through strategic investments. Show less