
Vishnu Narayan Tiwari
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About me
Sales Manager at Ginger Hotels Indian Hotels Company Limited
Education

Institute of Hotel Management (Catering Technology & Applied Nutrition)
2003 - 2004Diploma; Sr. Secondary; Sr. Secondary Front Office OperationSkill Work on PMS (IDS) Work on HMS (CSAT)Work on PMS & POS (SHAWMAN).Basic knowledge of Computer Application

Higher Sec. School Bharatpur
2001 - 2003
Experience

Hotel Bal Samand Lake Palace
Aug 2004 - Oct 2004ApprenticeFacilities: Welcome Heritage Hotel with 35 rooms, 2 F&B outlets.; Reporting to: Front Office SupervisorsResponsibilities: Entire Front Office operation in a manual frame of reporting.; Hotel Ghoomar(R.T.D.C) - Jodhpur Facilities: R.T.D.C. 75 rooms, 1 F&B Outlets, Confrence Hall ,BarReporting to: Front Office SupervisorsResponsibilities: Entire Front Office operation in a manual frame of reporting.

Hotel Hans
Jan 2005 - Mar 2006Front OfficeAssociate : Front OfficeFacilities: 3* hotel, with 57 rooms, 1 F&B outlets, meeting & banquet facilities; Duty Manager

Clarks Inn Pacific
Apr 2006 - Oct 2008Front OfficeAssociate : Front OfficeFacilities: 4* hotel, with 35 rooms, 1 F&B outlets, meeting & banquet facilities; Duty Manager

Hotel Noor-Us-Sabah Palace (ITC)
Nov 2008 - Jun 2010Front OfficeExecutive:; Facilities: A luxury hotel of 57 keys, lavish luxurious rooms with three restaurant and four banquets.

Hotel Golf View , Noida
Aug 2010 - Aug 2016Asst. Sales ManagerThe Hotel Sales had increased by Rs 50 lakhs during the Financial Year 2015-16OTA operations are under my control and I have installed STAAH as the Channel Manager.I have personal contact with so many companies and travel Agent Responsibilities: To identify market needs and changes on a regular basis and implement new creative sales strategies while keeping track of competitor activities and the prevailing market scenario. To direct the development of special marketing plans for special accounts / market segments. To set targets for number of calls to be made daily and room nights and revenue to be achieved by each sales person on a monthly basis. To monitor call productivity and targets for room nights and revenue for each sales person by tracking results and comparing with budgets set. To prepare, monitor and regularly update the annual marketing plan for the hotel. To ensure smooth and efficient functioning of the sales department consistent with hotel policies. To identify training needs and assist in the training of the sales team to ensure that they are proactive and motivated and have the necessary skills to perform their duties with maximum efficiency. Develop communication plans for image building and promotional activities of the hotel and increase the level of Public Relations activities with in house and other guests. To ensure the successful completion of briefing and monitoring advertising of the hotel. To organise and ensure sponsoring of events for the hotel. To conceptualise, plan and organise festivals and promotions in the hotel with a view to increase volume of sales. Show less

Hide Away Suites,Noida
Aug 2016 - Sept 2023Sales Manager
Ginger Hotels Indian Hotels Company Limited
Sept 2023 - nowSales Manager
Licenses & Certifications

Diploma In Front Office Operation
Pusha
Languages
- enEnglish
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