Curtis Beatty

Experience

• 

  Shoney's Family Restaurant

  Jan 1993 - Jul 1998

  General Manager

  Responsible for overseeing all staffing and recruiting activities and managing daily restaurant operations to ensure sanitations standards are upheld, excellent guest satisfaction was delivered and all accounting and clerical activities were performed accurately and in compliance with restaurant policy and proceduresKey Accomplishments:Performed cost analysis, interpreting and monitoring P&L statements for areas that need improvingControlled and monitored labor costsConducted customer service training and oversaw implementation of marketing intiatives Show less

• 

  O'Charley's

  Aug 1998 - Apr 2022

  Worked collaboratively with staffing in ensuring observance and achievement of the operation's standardsEstablished and executed key servers schedulesInitiated and implemented effective food, beverage and labor costs among the bar area and serving staffRecruited, hired, and oversaw training of serversCoordinated and provided necessary trainings to servers in every assigned duty to maintain operational efficiencyMaintained relationships with customers and serversOversaw the preparation of work schedules and evaluated work performance of employees Show less Evaluated restaurant needs, plan, and purchase all food products and equipment, managed vendors and negotiating favorable pricing and termsPerformed food cost analysis and collaborate with the General Manager on menu planning to promote restaurant profitabilityMonitored month end P&L statements, analyzing costs and identifying areas in need of improvementMonitored food waste inventory levels plus resolving food quality issues.Developed a strong team dynamic between back of house crew and front of house crewCommunicated with crew members effectively in order to make sure great customer service was a required standardTrained kitchen staff to control food cost analysisEnsured kitchen staff was properly trained on company recipes and cook line specs to ensure was prepared accuratelyIdentified culinary and restaurant trends that could increase profits and guest satisfaction and retention ratingsKey Accomplishment:Served in a General Manager capacity when the General Manager was unavailable Show less Monitored food waste inventory levels plus resolving food quality issues.Developed a strong team dynamic between back of house crew and front of house crewCommunicated with crew members effectively in order to make sure great customer service was a required standardTrained kitchen staff to control food cost analysisEnsured kitchen staff was properly trained on company recipes and cook line specs to ensure was prepared accuratelyKey Accomplishments:Responsible for Health Dept Compliance in which the restaurant scored three 100% health inspections Responsible for a score no lower than a 95% in cleaning and sanitation in the kitchen and prep area Show less Worked collaboratively with staffing in ensuring observance and achievement of the operation's standardsEstablished and executed key servers schedulesInitiated and implemented effective food, beverage and labor costs among the bar area and serving staffRecruited, hired, and oversaw training of serversCoordinated and provided necessary trainings to servers in every assigned duty to maintain operational efficiencyMaintained relationships with customers and serversOversaw the preparation of work schedules and evaluated work performance of employeesKey Accomplishments:Received numerous customer comments emailed to corporate office on customer satisfaction. The customers spoke on how well they received great customer service that was provided by the Service Manager Show less Promoted to Service ManagerWorked collaboratively with staffing in ensuring observance and achievement of the operation's standardsEstablished and executed key servers schedulesInitiated and implemented effective food, beverage and labor costs among the bar area and serving staffRecruited, hired, and oversaw training of serversCoordinated and provided necessary trainings to servers in every assigned duty to maintain operational efficiencyMaintained relationships with customers and serversOversaw the preparation of work schedules and evaluated work performance of employeesKey Accomplishments:Received numerous customer comments emailed to corporate office on customer satisfaction. The customers spoke on how well they received great customer service that was provided by the Service Manager Show less Estimated and ordered liquors, beer, wine and other beverages, as well as supplies to ensure that stock were according to estimated demandsPlanned and arranged promotional programs and advertisementEstablished and maintained business relationship with clients and vendorsArranged schedules; monitored and maintained cleanliness within the barMaintained bar's accounts updated and managed discrepancies in financial records of salesKey Accomplishments:Strong organizational skills Solid ordering process to maintain standard liquor gap goals Show less

  • Service Manager

    Mar 2014 - Apr 2022

  • Kitchen Manager

    Jul 2012 - Mar 2014

  • Kitchen Manager

    Jun 2005 - Jul 2012

  • Service Manager

    Sept 2004 - Jun 2005

  • Service Manager

    Sept 2000 - Sept 2004

  • Bar Manager

    Aug 1998 - Sept 2000
• 

  Ted's Montana Grill

  Mar 2014 - Apr 2022

  Assistant Manager
• 

  Bahama Breeze

  Mar 2022 - now

  Restaurant Manager