Alf Ciraolo FARLA, FNAEA, DipRLM

Experience

• 

  One Little Indian Records

  Jul 1998 - Jul 2000

  Recording Artist
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  Barratt Developments plc

  Jul 2000 - Oct 2002

  Sales Consultant
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  THE GUILD OF LETTING AND MANAGEMENT LIMITED

  Oct 2002 - Apr 2005

  National Training Manager

  Trainer and business development manager, my role soon developed to providing a wide range of professional and consultancy services to small to medium privately owned and some larger corporate businesses. Duties were as follows:• Business Development Manager• Office Manager • Tenancy Legal Advisor ( to approximately 430 branches) • Tenancy Arbitrator / Adjudicator • Tutor (Diploma Level 2 & 3 qualifications and 1 day seminars)• Qualifications Assessor• Examination invigilator • Conference and corporate events organiser Show less

• 

  Countrywide Plc

  Apr 2005 - Aug 2016

  Area Director of a newly formed City and Prestige London region delivering training, coaching and business support to teams working with premier property across North, East and South London. The main function of this role is to integrate sales, lettings, land & new homes and financial services operations to leverage organic growth opportunities and grow market share. My responsibility is to deliver the new core values and ethos of ‘One Countrywide’ and ‘Building our Future’ strategies over nine locations. The role has P&L responsibility of Circ £2M+ and has a strong focus on learning ownership, coaching, auditing, compliance and customer service excellence whilst feeding into the L&D department. Show less This role was pivotal to a number of improvements to the quality and purpose of the training strategy and was an important phase for the integration of a new e-learning LMS and my role was to help shape the content and L&D strategy to 2,500 learners across Scotland, England and Wales. Project management and strategy delivery included• Upscaling technical skills of my team of training managers to deliver the new blended learning solutions• Third party learning provider sourcing, screening and negotiation• Stakeholder engagement from across the group including IT, HR, the senior management team & board of directors • Successfully delivered 50,000 pieces of blended learning in the first year.Skills and experience:• Training needs analysis and forecasting• Design, development, pilot and delivery of new training programs and improving working processes for greater efficiency and compliance• Management of teams working remotely to deliver national initiatives• Development of project briefs and strategic high level proposals for board approval• Management and delivery of seminars and workshops for senior management teams nationally• Sales and productivity training delivery• One-to-one management consultations to improve individual performance, management skills and team effectiveness• Developing online and interactive training platforms to industry and City & Guilds accreditation standards• Project management across divisions playing key roles in the communication of goals and achieving project deadlines and deliverables• Maintaining national subscription and qualification standards to national industry governance bodies (ARLA and RICS)• Interpreting legislative and governance changes which affect the industry and providing central communication to the workforce• Legal query and disputes advisor to training personnel and senior management• Assessor and Examination invigilator Show less National Head of Training within the retail division of a market leader in the residential property sector. I held responsibilities in key projects related to delivering greater efficiencies and profitability for a rapidly expanding network of retail outlets.Skills and experience:• Training needs analysis and forecasting• Design, development, pilot and delivery of new training programs and improving working processes for greater efficiency and compliance• Management of teams working remotely to deliver national initiatives• Development of project briefs and strategic high level proposals for board approval• Management and delivery of seminars and workshops for senior management teams nationally• Sales and productivity training delivery• One-to-one management consultations to improve individual performance, management skills and team effectiveness• Developing online and interactive training platforms to industry and City & Guilds accreditation standards• Project management across divisions playing key roles in the communication of goals and achieving project deadlines and deliverables• Maintaining national subscription and qualification standards to national industry governance bodies (ARLA and RICS)• Interpreting legislative and governance changes which affect the industry and providing central communication to the workforce• Legal query and disputes advisor to training personnel and senior management• Assessor and Examination invigilator Show less

  • Area Director

    Jan 2015 - Aug 2016

  • Head of Learning and Development

    Apr 2006 - Apr 2015

  • National Training Manager

    Apr 2005 - Apr 2006
• 

  IAM Sold Ltd

  Mar 2017 - Jun 2017

  Business Development Manager

  About usIAM Sold is an auction management provider offering bespoke white label auction services to Estate Agents across the UK and Ireland. The company offers a full range of auction services ranging from Traditional to the Modern Method of Auction, regional live events and bespoke on-line auctions. We provide full staff training, IT and marketing support.

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  Ashtons Estate Agents

  Jun 2017 - now

  Ashtons is a highly energised, independent estate agency practice founded in 1982. Operating from four prime locations in Hertfordshire, we provide Sales, Lettings and Land and New Homes services from our Harpenden, Welwyn Garden City and St Albans offices. Alongside these major Hertfordshire towns, we specialise in the sale of property in outlying rural areas through our Village and Country office in Redbourn. At Ashtons, every client is treated as an individual on their property journey. Nothing is classed as standard and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance, ensuring complete peace of mind in everything that we do. We have strength in depth with over 80 enthusiastic, professionally minded people contributing daily to the success of the firm. We are a multi award winning agency and for three years in succession, have secured a prestigious placing in the Sunday Times 100 Best Small Companies to Work For and won Gold award in the 2017 ESTAS awards for best South East independent agency. ARLA and NAEA registered member agents. Passionate about people and property, why not contact us today and experience the difference. Show less

  • Associate Director of Lettings at Ashtons Estate Agents

    Jul 2022 - now

  • Head of Lettings

    Jun 2017 - Mar 2023