Fana Therattil

Experience

• 

  Colmar Brunton, a Kantar Millward Brown company

  Oct 2007 - Mar 2012

  Maintaining Client Sampling lists, ordering samples and cleaning with research requirement specifications for Market research study. Quality checks and managing respondent queries. Updating panel database with relevant information. Ordering market research samples according to panel sample requirements and agreement with panel companies. Processing incentives and checking invoice receipts for payment approvals. Accurate and fast data entry of research interviews. Quality checking and processing the electronic data into the file format required by the client. Quality checks on entries and sign-off procedure on project completion. Data entry on various platform e.g. Digitisation.

  • Panel Specialist

    Oct 2010 - Mar 2012

  • Panel sample coordinator

    Mar 2010 - Oct 2010

  • Data Entry Operator

    Oct 2007 - Mar 2010
• 

  Colmar Brunton

  Mar 2012 - Apr 2016

  Panel Administrator

  Market Research Panel Administration- Responsibilities involves Panel database maintenance, Sampling, invoice approval processing, panel respondent queries, updating information on panel websites, manning various panel inboxes. Ensuring the smooth and efficient running of the panel and its requirements.

• 

  Colmar Brunton, a Kantar Millward Brown company

  Apr 2016 - May 2018

  Project Manager

  Market Research Project management- Responsibilities involves management of various market research studies, setting up project folders and sample specifications, ordering extra request samples liasing with clients with study updates and progress in fieldwork. Quality control and accurate process management. Ensuring the smooth closure of study with research reports, incentive payments and invoice requirement.

• 

  Kantar

  May 2018 - now

  Senior Project Manager

  Responsibilities involvesProviding sampling solutions to clients within budget & time frame requirements. Following best practice processes for market research.Ensuring knowledge is passed to more junior members of the teamLead on panel health and/or development projects as required.Main ResponsibilitiesPROJECT MANAGEMENT 35%,•Creation of survey invitation emails, following internal guidelines & anti-spam legislation•Conduct project pilots & appropriate checks before launching full sample, managing fieldwork, monitoring study progress, closing project, allocating incentives & job reporting completed to ensure project meets requirements. Ensuring all project requests are dealt independently & at a high level of complexity.SAMPLING 30%•Select members with specific demographic features from the panel database, ensuring accurate & representative sample is always at the fore. Ensuring end users are able to target the sample & fill quotas efficiently. DATABASE & PANEL MANAGEMENT 10%•Assist in maintaining client & panel databases, ensuring they are up to date & adhere to market research standards & code of ethics. Providing feasibility checks & panel counts to clients for project costing. Proactively looking for opportunities for panel growth, update & engage with the panel & implement them.SPECIALIST AREA 15%• Ownership of a specifically assigned area of Panel & Sampling team. Being the ‘go-to’ person & ensuring the necessary communications & training happen to those effectedGENERAL DUTIES 10%• Documenting job procedures to ensure consistency of PM & sampling methodology. Responsibility for mentoring team members to ensure good understanding of the project management process & sampling procedures.• Constructive feedback to team to identify areas of strength & areas required for improvement• Ongoing advice & consultancy on a range of projects before, during & after fieldwork.• Research & Development into best practice Panel & Sampling techniques Show less