Zenith Saha, MBA, SAP®

Experience

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  Infosys Technologies Ltd

  Jul 2007 - Jun 2010

  Development and enhancement project for a leading Healthcare player in US-Leading a team at offshore & Liaising between business and offshore technical team-Requirement elicitation and effort estimation & preparation of FSD-Part of Center on Excellence of HP Exstream & mentored the new entrants-Created Proof of Concept which helped to get new engagements-Minimized the defect injection rate as Defect Prevention AnchorEnhancement project for an Insurance major in US-Analyzing the impact of adding new Riders-Implementing the business rules by modifying the existing mapping-Identify the change areas in the Stored Procedure due to change of functionality-Preparation of test script & test data to perform Unit & Regression testing -Shouldered additional responsibility of Knowledge Management Prime Show less

  • Senior Systems Engineer

    Jul 2007 - Jun 2010

  • SSE

    Jul 2007 - Jun 2010
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  Cognizant Business Consulting

  Apr 2011 - Jun 2011

  Summer Trainee as Associate Consultant

  A Survey of Counterparty Credit Risk Models on FX, CDS and IRS-Analyzing OTC derivative market & Performance engineering of Risk Calculators-Identification of parameters for pricing model of instruments-Data model framework for IT process implementation/modification-Proof of Concept for acquiring high end consulting assignment

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  Infosys

  May 2012 - Aug 2022

  -Managed delivery of SAP enhancement and Production Support Issue for US/LATAM region for multiple business line-Led two different team spanned across geographies for enhancement and Incident trackAs a SPOC (Single Point of Contact) for Outbound Supply chain, involved in communication & Coordination with different stakeholder including Client IT manager, Service line leads and internal team -Individually responsible for resolution of priority issue at onsite-Provided active support to business users in critical and complex scenarios -Responsible for billability of T&M resources with zero idle capacity -Responsible for SLA adherence for the entire region and weekly meeting with client manager and service line leads-Part of Cost optimization initiative to drive low complexity tickets through L1 Team-Played role of Problem manager through problem area identification, trend analysis, RCA(Root Cause Analysis), categorization of recurring issue and adopting CAPA measure for permanent fix as a value addition to customer Show less Global SAP Roll out to multiple geographies for a major power and transportation client-Driving end to end Sales & Distribution track from offshore with complete ownership-Requirement gathering, Business blueprint preparation, Customization, documentation-Master data and transactional data migration using extractor, injector & LSMW-Test script preparation, end to end integration testing and Key User training-Handled Change Request involving effort estimation, design, functional spec & solution -Post go live hyper care support, creating reusable component and artifacts Business Blueprint preparation for SAP Implementation/Rollout for multiple clients -Involved in preparation of response to multiple RFP and business process mapping-Identification of business processes and feasibility study of mapping the same in SAP-Prepared Detailed Process Flow Diagram and Business Blueprint DocumentDue Diligence Activity for an auto major in Australia-AS-IS analysis of business process focusing on Order To Cash Cycle & Gap identification -Root Cause analysis of over/under ordering of parts and stock discrepancy-Proposing categorization of parts & Redefining Material Resource Planning parameters Show less

  • Senior Supply Chain Management Consultant

    Jun 2019 - Aug 2022

  • Consultant

    Jul 2015 - May 2019

  • Senior Associate Consultant

    May 2012 - Jul 2015
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  Deloitte

  Aug 2022 - now

  Senior Consultant