Sunaina Nair

Experience

• 

  Lester Infoservices.

  May 2010 - Mar 2015

  • Answering ORM (Online Reputation Management) questions• Collating data for major software and hardware brands• Creating templates for technical products• Preparing editorial guidelines• Preparing facilitator’s guide for major brands• Training the team for developing content • Checking the relevance of the mentioned products and its proof reading• Checking whether the content has met client expectations• Training the team for developing content • Check for plagiarism• Research, proofread, and publish the content on mediums decided• Ensure factual correctness, spelling, grammar, etc. in the abstract• Analyze and provide feedback for elevating content quality

  • Senior Technical Writer

    Mar 2014 - Mar 2015

  • Quality Control - Marketing Content

    Jun 2012 - Mar 2014

  • Content Editor

    May 2010 - Jun 2012
• 

  Maxval Technologies Pvt Ltd

  Mar 2015 - Mar 2017

  Content Writer

  • Creating the web-based promotional collaterals for different campaigns• Optimizing the organization's websites• Designing and developing email campaigns, templates and playbooks• Writing blogs, newsletters, e-books, press releases, etc.• Designing and developing webinar templates and updating IT alerts

• 

  Logicserve Digital

  Mar 2017 - Mar 2019

  Sr. Specialist

  • Ideate and build content strategies for blogs, websites, social media, etc• Develop content for the above mentioned platforms whenever required• Coordinate with freelance writers for content requirements, coordinate with other internal teams for support (example designers, developers, SEO team, etc)• Proofread/edit content written by freelancers or in-house writers• Coordinate with clients for content deliveries

• 

  Hexaware Technologies

  Apr 2019 - now

  • Prepare internal/external communications including announcements, press releases, presentations, sales support materials, marketing collaterals, etc.• Share creative and strategic ideas for online and offline marketing initiatives• Draft and edit editorials, and other thought leadership papers• Create content on organization's website as well as optimize existing content• Co-ordinate with internal stakeholders to create content and style guidelines• Develop content for organization's social media website pages• Develop compelling content for various languages, markets, platforms and learners• Proof read, edit and create content for website and various marketing collaterals• Maintain process and determine efficiency and effectiveness of the same Show less

  • Marketing Manager

    May 2023 - now

  • Marketing Manager

    May 2023 - now

  • Marketing Content Manager

    Jun 2022 - Sept 2023

  • Deputy Manager - Content

    Apr 2019 - May 2022