Oya Ok

RAN/NMC-Quality Engineer

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Kadıköy, Istanbul, Türkiye

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Timeline
About me
Technology Group Manager, Account Manager
Education
- Istanbul Bilgi University
  2014 - 2015
  Avea Leadership School
  Leadership School aims to educate both today's and future's leaders, to make them successful, to support the implementation of corporate objectives and strategies and to promote the sustainable leadership culture.
- Istanbul Technical University
  1996 - 2000
  Bachelor of Science - BS Electrical Engineering
Experience
- Telsim A.Ş.
  Jan 2000 - Jan 2004
  RAN/NMC-Quality Engineer
  Working on Radio Network Platforms' performance by processing the raw data in the OMC, creating detailed reports of Radio Network performance and quality.
- Nexum Boğaziçi
  Jan 2004 - Jan 2004
  Analyst Developer
  PHP team member, responsible of development and support of web pages and content managers of a German company (DER).
- Telenity
  Jan 2004 - Jul 2008
  Software Development Engineer
  Test responsibility of Telenity messaging products especially SMSC, USSD and FSMSC. Test planning, installation, configuration and testing (functional, cdr testing, redundancy tests and benchmarking) before site deployment, site support, UAT management and customer trainings about technical specifications of the project.
- Avea
  Jan 2008 - Jan 2015
  Worked closely with CIO in IT planning, such as master plan, resource and budget planning in-line with the IT strategy.IT Yearly Master Plan Process management. Collecting the candidate Projects with the Business Relationship Managers, identifying effort and budget needs, analyzing the resource availability, project evaluation, selection, prioritization of the projects and finalizing the process. IT Budget management, including 5 Years Business Plan, yearly budget planning, performance monitoring and reporting. IT Balanced Scorecard. Defining the KPI’s in line with the Company Objectives, IT objectives and IT strategy, and measuring the results in order to identify whether management is achieving the desired results. SDLC Process Governance. Mostrar menos
  - Information Technology Governance Manager
    Feb 2014 - Jan 2015
  - Test Project Manager
    Jan 2010 - Feb 2014
  - APPLICATION ASSURANCE SEN. SPECIALIST
    Jan 2008 - Jan 2010
- Turk Telekom
  Jan 2015 - Jan 2021
  Responsibility of IT Process Management, Budget Management, Performance & Resource ManagementCoordination of IT Process Singularity Project, creating the processes, based on SDLC, ITIL, Scrum. Organizing process trainings for creating a common language for the IT Staff during Turk Telekom Group Transformation.IT 5 Years Business Plan, yearly budget planning and tracking the execution in alignment with Strategy and Finance Teams.IT Capacity tracking including Inhouse, MS and Outsource resources. Analyzing the IT resource usage Mostrar menos
  - Process and Transformation Manager
    May 2017 - Jan 2021
  - Information Technology Governance Manager
    Jan 2015 - May 2017
- EVAM
  Jan 2021 - Jan 2022
  Customer Engagement Manager
  Project Management and customer relationship management of assigned projects.
- Istegelsin
  Jan 2022 - Feb 2023
  Head Of Governance & PMO
  Responsible for the project management of IT projects. Designing and implementation of IT processes such as demand management, portfolio management, project management. IT roles and responsibility definitions, budget planning and monitoring. Studying potential projects and potential vendors of IT projects such as chatbot integration.
- Kafein Technology Solutions
  Jan 2023 - now
  Group Manager
Licenses & Certifications
- PSM
  Scrum.org