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Carolyn Murphy

Carolyn Murphy

Account Group Support

Followers of Carolyn Murphy704 followers
location of Carolyn MurphyMarkham, Ontario, Canada

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  • Timeline

  • About me

    Program Manager | Corporate Social Responsibility at IBM Canada

  • Education

    • IBM Canada Ltd. - Education and Training

      1998 - 2012
      IBM Project Management Selling Skills and Sales Operations

      Fundamentals of an Integrated Supply Chain (2014)Growing Your Business - Capturing Key Opportunities (2014)Emerging Leaders - Leading Diverse Teams (2014)Creating a Winning Client Experience (2014)PM12G – Contracting for Project Managers (2011)PM63G – Financial Management for PMs (2011)PM36G – Understanding WWPMM (2011)PM11G - Leadership in a Project Team Environment (2007)PM10G - Project Management Fundamentals (2007)Shipley’s Writing Winning Proposals… Show more Fundamentals of an Integrated Supply Chain (2014)Growing Your Business - Capturing Key Opportunities (2014)Emerging Leaders - Leading Diverse Teams (2014)Creating a Winning Client Experience (2014)PM12G – Contracting for Project Managers (2011)PM63G – Financial Management for PMs (2011)PM36G – Understanding WWPMM (2011)PM11G - Leadership in a Project Team Environment (2007)PM10G - Project Management Fundamentals (2007)Shipley’s Writing Winning Proposals (2005)Negotiating: Achieving Results While Playing Fair (2001)Team Building Skills (2001) e-business Sales Essentials University (2000 - 2003) Principles of Winning (2000)Selling to Business (2000)Application Framework for e-business: Selling Workshop (1999) e-business Fundamentals (1999) Soft Selling in a Hard World (1998) Certified Sales Professional (CSP) designation (1998) Territory Management (1998)Selling Fundamentals (1997) Show less

    • York University

      1982 - 1986
      Bachelor of Arts (B.A.) English

    • Schulich School of Business - York University

      2018 - 2018
      High Impact Business Writing

    • George Brown College

      1991 - 1992
      LIBA 9326 Editing Principles and Practices

    • Schulich School of Business - York University

      -

  • Experience

    • Lowe Marschalk Goodgoll

      Aug 1986 - Apr 1988
      Account Group Support

      Managed all print ad orders with major national publications. Provided sales and administration support to account manager and team.

    • Tyrella Company of Canada Ltd.

      May 1988 - Jun 1995
      Co-Owner

      Responsible for sales support, production, accounting, bookkeeping and administration.

    • IBM Canada Ltd.

      Jul 1995 - Oct 2014

      Maintains an excellent track record in the development of high quality, winning proposals across all industries.Develops bid project plan for solution design activities and/or for proposal preparation activities for standard or complex deals. Leads cross brand bid teams and manages to the bid plan, uses appropriate collaborative/business tools and templates and coordinates IBM resources to produce deliverables according to clients’ expectations, within time critical schedules.Drives integration of win strategy and win themes throughout proposal deliverables as trusted advisor.Recently certified by the IBM Global Peer Review Board.Dedicated Bid Manager for key accounts such as Royal Bank of Canada, Public Sector Ontario and Loblaw Companies Ltd. Show less

      • Senior Consulting Bid Manager

        Jan 2005 - Oct 2014

      • Inside Sales Specialist

        Jan 2004 - Dec 2004

      • Client Rep

        Jan 2003 - Dec 2003

      • eBusiness Solution Sales Representative

        Apr 1998 - Dec 2002

      • General Services Representative

        Jul 1995 - Mar 1998

    • IBM Canada

      Nov 2014 - now

      Supporting TD Bank and RBC client teams by assisting in overall account sales strategy; facilitating and participating in pre-sales planning and strategy development Single point of contact for all Enterprise Services support for TD Bank sales teamResponsible for shaping the client experience with Sales Transaction Support, Global Procurement and Business Integration & TransformationDrive proposal consistency and quality, focusing on value propositions; enabling common themes across all client communicationsDesigning and managing business operations Show less

      • Program Manager - Communications | Corporate Social Responsibility

        Dec 2015 - now

      • Integrated Client Manager - Enterprise Services

        Nov 2014 - Nov 2015

  • Licenses & Certifications

    • IBM Corporate Service Corps

    • IBM Volunteers - Gold

  • Honors & Awards

    • Awarded to Carolyn Murphy
      Manager's Choice Award Janice Sherman Nov 2014 For contributions to innovation and change for Sales Transaction Support.

  • Volunteer Experience

    • Venue Workforce Supervisor

      Issued by Toronto 2015 Pan/Parapan American Games Organizing Committee on Jul 2015
      Toronto 2015 Pan/Parapan American Games Organizing CommitteeAssociated with Carolyn Murphy