Deep Enrich
Linda TENE
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Canada
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About me
Solutions Engineer @ Supra ITS | CCNA | CCNP | NSE4 | NSE7
Education
University of Buea
2011 - 2015Bachelor of Engineering - BE Computer Engineering/ Telecommunications
Experience
Infogénie Technologies
Nov 2016 - Aug 2023› Manage and supervise the technical support Team› Implementation, maintenance and technical support of Core network› Corporate Support to VIP Clients› Upgrading and repairing faults on Monitoring system › Cisco & Mikrotik service provider configuration › Mikrotik Trainer › Monitor Core, Distribution and Access Network Infrastructure › Monitor Server infrastructure › Install, configure and maintain analogue and IP phone systems › Customer Service › Work as part of a team with excellent communication skills › Administering & designing LANs, WANs internet/intranet, and voice networks› Network troubleshooting › Investigating, diagnosing and resolve network problems. › Assistant Trainer during Mikrotik training sessions
Head Of Technical Support
Mar 2019 - Aug 2023Helpdesk Support Engineer
Nov 2016 - Mar 2019
Supra ITS
Oct 2023 - nowSolutions Engineer
Licenses & Certifications
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoJan 2021
Mikrotik Certified Routing Engineer (MTCRE)
MikroTikApr 2018Mikrotik Certified Wireless Engineer (MTCWE)
MikroTikMar 2018
Fortinet Network Security Expert Level 4: Certified Professional
FortinetMar 2023- View certificate
Fortinet Enterprise Firewall 7.0 Administrator
FortinetJun 2023
- View certificate
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
CiscoAug 2022 - View certificate
Cisco Certified Specialist - Enterprise Core
CiscoApr 2021 - View certificate
Cisco Certified Network Professional Enterprise (CCNP Enterprise)
CiscoAug 2022 - View certificate
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Certified in Cybersecurity (CC)
(ISC)²Feb 2023 Mikrotik Certified Network Associate (MTCNA)
MikroTikJun 2017
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