Irene Verdú Albero

Irene Verdú Albero

Administrative Assistant

Followers of Irene Verdú Albero18 followers
location of Irene Verdú AlberoElche, Valencian Community, Spain

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  • Timeline

  • About me

    Executive Creative Director, Designer

  • Education

    • UNED

      2006 - 2010
      Tourism studies / Hospitality
    • University of Cambridge

      2015 - 2015
      Advanced Certificate (C1) Inglés nivel C1
  • Experience

    • Expo-Auto Verdu

      Jan 1999 - Jan 2002
      Administrative Assistant

      - Administrative assistant at Mercedes Benz dealer- Supplier control- Invoice management

    • Europcar

      Apr 2006 - Jul 2017

      - Office Supervisor- Team management (up to 12 people)- Training and monitoring of new employees- Shift calendar of employees- Bookings management- Fleet management- Weekly reports- Quality and Enviroment Control according to AENOR Certificate- Complaints management - Customer Service- Bookings management- Fleet management

      • Operations Supervisor - Team Leader

        Apr 2007 - Jul 2017
      • Lead Customer Service Representative

        Apr 2006 - Jul 2007
    • Aqualandia España, S.A.

      Mar 2018 - Dec 2018
      Administrative, Management Assistant

      - Quality Check - General Management Assistant. - Mail and schedule for General Manager management - Develop reports to support General Manager - Work in both English and Spanish. - Documents (English-Spanish) translation. - Bookings B2B and B2C management - Use of software SAP - Customer Service both mail and phone - Social Media management for Aqualandia and Mundomar

    • S&C

      Mar 2019 - Jan 2021
      Fashion Designer

      Inspired by the desire of creating unique pieces, Scilla&Cariddi born as a new Spanish brand with Italian heart. My aim is that every accesorize I made, becomes a bright long lasting jewel that stays with you in the most special moments. Here you ca see what I do https://scillaecariddi.es/

    • Centaura Rent a Car

      May 2019 - Aug 2019
      International Customer Service Representative

      - Booking management- Fleet management- Customer Service in 3 languages- Equipments sale according to customer needs- Complaints management - Use of Software Navision

    • Meridiano Seguros/ Grupo ASV

      Jul 2020 - Feb 2021
      Customer Service Agent

      Principales Tareas:- Atención al cliente teléfonica- Apertura y seguimiento de siniestros- Gestión de correo- Gestión de reclamaciones e incidencias- Apertura y gestión de Jiras

  • Licenses & Certifications

    • Social Media Skills

      Accenture
      Feb 2020
    • Social Media: Retail

      Accenture
      Feb 2020