Gabriel Rocha

Experience

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  ExxonMobil

  Jan 2009 - Jul 2013

  IT Analyst and Technical Support role. Responsible for supporting the company's messaging infrastructure (mail and phone), provide customer support, troubleshoot, document findings and transfer to the Help Desk knowledge base. Also responsible for assist in technology migration projects, such as IBM Lotus Notes to Microsoft Outlook and Office Communicator to Microsoft Lync project (VoIP implementation). Server support role. Responsible for keeping servers updated, in healthy condition and available for different business lines. Joined a global support team, collaborating with peers from US and Malaysia.

  • IT Analyst and Technical Support

    Jan 2011 - Jul 2013

  • Server Support Intern

    Jan 2009 - Dec 2010
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  ExxonMobil

  Jan 2014 - Aug 2016

  Microsoft Skype for Business Engineer

  - Design and deploy Microsoft Skype for Business at multiple sites across the globe, integrating analog locations to the digital VoIP infrastructure.- Plan network links, purchase equipment (server, modules), negotiate conditions and timelines with project managers and stakeholders.- Lead local personnel to install the VoIP infrastructure and perform the initial setup- Configure Skype servers and AudioCodes appliances remotely, making sure sites can communicate properly even without internet connectivity- Write design documentation and hand it over to support teams Show less

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  Scoutic Vídeo Marketing

  Jan 2017 - Dec 2019

  Entrepreneur

  Video production service to boost sales for small businesses, advertising products more effectively on the web. Videos reach a higher audience, reducing ad costs and increasing brand visibility.Throughout the journey I realized how web technologies impact modern businesses and decided to learn how to build web solutions.

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  Freelance, self-employed

  Jan 2020 - Oct 2020

  Web Developer

  Full Stack Web Developer

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  ROIT Consulting and Accounting

  Oct 2020 - Feb 2021

  Node.js Back End Developer

  Back-end developer for ROIT Bank, a SaaS platform for accounting/banking automation. Software development process following Agile methodologies and Test Driven Development (TDD). Summary of my assignments:- Create solutions to address business requirements in the form of web services (e.g. webhooks to process bank responses, receipt PDF generation, transfer validity checks)- Add new features, optimize and document API endpoints- Troubleshoot and fix issues reported by business analysts (e.g. rates incorrectly applied, bills not following the expected flow)Technologies and tools used: Node.js, Nest, Typescript, Jira, Jenkins, Jest, Git, Bitbucket, Docker, Google Cloud Platform (GCP) - Cloud Run, Cloud Functions, Firestore, Pub/Sub, Agile, TDD, microservices. Show less

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  Simplista Inc.

  Apr 2021 - Apr 2022

  Software Developer

  Simplista's next generation cloud platform enables real-time collaboration between supplier and retailer, making item onboarding fast, efficient, and accurate.My daily assignments include:- Interface with the business and implement requirements using Node.js- Deploy and maintain microservices in Microsoft Azure- Automate processes and implement features to increase team's efficiency- Troubleshoot and fix issues reported by clients

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  Modern Health Canada Inc

  Apr 2022 - Aug 2023

  Software Engineer

  Software engineer for a practice management software. My everyday duties involve:- Develop front-end features using Angular.js and back-end APIs using Node.js - Design database entities and relationships (MySQL) and optimize queries - Create end-to-end tests using Cypress and unit tests using Jest - Troubleshoot and fix code related bugs - Monitor server logs using Grafana Loki to ensure high availability

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  Basestation

  Aug 2023 - now

  Software Engineer

  Basestation is a cloud-based software solution built for waste haulers to manage their scheduling, routing, dispatching, dumpster tracking, and billing.