Jackline Mumbi

Experience

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  Executive Healthcare Solutions Ltd

  Jan 2011 - Feb 2012

  Policy Administrator

  Policy Administrator | Client Relationship Manager I excelled in efficiently processing new health insurance applications and ensuring a seamless renewal process for existing clients.𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: ▪️ Health Insurance Application Processing | Policy Administration ▪️ Renewal Management | Client Relationship Building ▪️ Streamlined Application Handling | Invoice Management ▪️ Client/Broker Communication | Customer Satisfaction ▪️ Policy Compliance | Data AccuracyAs a dedicated Policy Administrator, I took pride in my ability to handle new applications with precision and promptness, providing clients with a hassle-free experience. When it came to renewals, I proactively sent renewal instructions and invoices to clients and brokers, ensuring smooth transactions and maintaining long-term partnerships.With a focus on policy compliance and data accuracy, I consistently delivered results that met industry standards and exceeded client expectations. My strong analytical skills enabled me to navigate complex insurance processes effectively, ensuring client satisfaction at every stage. Show less

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  Davis & Shirtliff Ltd

  Mar 2012 - Nov 2016

  Results-driven Sales Expert | Proven Track Record | Expertise in Generator, Pump, Borehole, Swimming Pool, Solar, and Water Treatment Equipment SalesAs a seasoned Sales Professional with a focus on generators, pumps, boreholes, swimming pools, solar, and water treatment equipment, in this role, I took take pride in my ability to drive business growth through strategic planning, customer relationship management, and project implementation.With a passion for excellence and a keen eye for opportunities, I consistently achieved and exceeded targets, while delivering exceptional service to clients across diverse industries.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✓ Successfully prepared and secured numerous tender documents, leading to significant contract wins and revenue growth. ✓ Proactively identified and pursued promising sales leads, resulting in a substantial increase in business opportunities and market penetration. ✓ Demonstrated exceptional negotiation skills, effectively closing deals and contracts to maximize profitability. ✓ Implemented various projects with precision and dedication, earning a reputation for timely and successful project completion. ✓ Maintained and nurtured existing customer relationships, leading to repeat business and increased customer loyalty.𝗞𝗲𝘆 𝗗𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀:Business Development: Proficient in devising proactive initiatives to explore and secure new business prospects while nurturing existing clientele to foster enduring partnerships.Strategic Planning: Utilizing market insights and trends to develop comprehensive strategies that optimize sales potential and enhance market positioning.Customer Relationship Management: Building and maintaining a strong rapport with clients to understand their unique needs and deliver tailored solutions that exceed expectations.Project Implementation: Executing projects with meticulous attention to detail, ensuring seamless delivery on time and within budget. Show less Diligent Maintenance & Service Contracts Professional | Specialized in Borehole Equipment & Generators | Driving Efficiency & Client SatisfactionAs a seasoned specialist in the preparation and execution of routine maintenance and service contracts for borehole equipment and generators, I delivered top-notch solutions that ensured optimal performance and longevity of critical infrastructure. With a customer-centric approach, I successfully scheduled technicians' site visits, promptly troubleshooting and resolving site issues to maintain seamless operations for clients across diverse industries.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 & 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✓ Expertly prepared and executed maintenance and service contracts, minimizing downtime and maximizing the efficiency of borehole equipment and generators. ✓ Skillfully coordinated technicians' site visits that strictly adhered to clients' schedules and requirements, ensuring timely servicing and reduced operational disruptions. ✓ Proficiently troubleshot and resolved problematic site issues, showcasing a quick and effective problem-solving approach that fostered trust and loyalty from clients. ✓ Achieved and surpassed sales targets by promoting and selling various business equipment, establishing a robust customer base, and nurturing lasting relationshipsBy fostering open communication and understanding unique client needs, I built strong, lasting partnerships, further bolstering business growth and market presence. Show less

  • Sales Engineer/Branch Administrator

    Sept 2013 - Nov 2016

  • Service Engineer

    Mar 2012 - Aug 2013
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  Solargen Technologies Ltd

  Jan 2016 - Oct 2018

  Business Development Manager/Technical Engineer

  Experienced Professional Driving Business Expansion and Revenue Growth | Key Account Management | Strategic Planning | Technical Training | Market Surveys | BudgetingAs a results-oriented and dynamic professional, my primary objective was to drive the company's success by widening its product offering in the market, expanding its local and regional footprint, and achieving set revenue targets. With a strong focus on customer satisfaction and business growth, I did bring a wealth of expertise in key account management, strategic planning, technical training, market surveys, and budgeting.𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻: Strategically identified and capitalized on new market opportunities to expand product offerings, fostering business growth and boosting revenue streams.𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Nurtured and maintained strong relationships with key customers to ensure their satisfaction, loyalty, and continuous engagement.𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Developed comprehensive business strategies, and aligned them with market trends and consumer demands for optimal results.𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: Empowered both customers and staff with cutting-edge technical knowledge, enhancing their capabilities and fostering long-term relationships.𝗠𝗮𝗿𝗸𝗲𝘁 𝗦𝘂𝗿𝘃𝗲𝘆𝘀: Conducted in-depth market research and surveys to gain valuable insights, enabling data-driven decision-making and successful product launches.𝗕𝘂𝗱𝗴𝗲𝘁𝗶𝗻𝗴 & 𝗪𝗼𝗿𝗸 𝗣𝗹𝗮𝗻 𝗥𝗲𝗽𝗼𝗿𝘁𝘀: Skillfully managed budgets and prepared work plan reports to ensure cost-effectiveness and efficient resource allocation.𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀: Utilized strong analytical capabilities to identify market trends, assess competition, and optimize business strategies for maximum impact. Show less

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  Strathmore Energy Research Centre

  Jul 2018 - now

  Technical Trainer

  Passionate Solar Water Pumping Trainer | Empowering Communities with Sustainable SolutionsDeveloped an immersive and comprehensive solar water pumping course covering essential topics such as:🔸 𝗣𝘂𝗺𝗽 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝗰𝘀 - Explore positive displacement, centrifugal, and helical pumps to optimize performance.🔸 𝗣𝘂𝗺𝗽 𝗠𝗼𝘁𝗼𝗿𝘀 - Gain insights into Brushless DC, AC induction, VFDs, and motor protection for efficient operations.🔸 𝗙𝗹𝘂𝗶𝗱 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 - Master pump heads, curves, and NPSH to ensure optimal system performance.🔸 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗦𝗶𝘇𝗶𝗻𝗴 - Learn to design and size solar water pumping systems for various applications.🔸 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 & 𝗪𝗶𝗿𝗶𝗻𝗴 - Dive into the intricacies of pump installation, electrical wiring, and system components.🔸 𝗜𝗿𝗿𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗠𝗲𝘁𝗵𝗼𝗱𝘀 - Discover sustainable irrigation techniques for water-efficient practices.🔸 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 - Uncover essential aspects of solar water pumping project planning and execution.🔸 𝗪𝗮𝘁𝗲𝗿 𝗜𝘀𝘀𝘂𝗲𝘀 - Address common challenges and find solutions for effective solar water pumping.My experience includes successfully training NGOs, Government personnel, Development partners, and communities in Kenya and Somalia.Together, we'll embark on a journey to make a positive impact and ensure access to clean water and sustainable development. Show less

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  SunCulture

  Oct 2018 - now

  Head of Pilots & Business Development Kenya

  Results-Driven| International Projects & Partnerships Manager | Driving Revenue Growth and Global ExpansionAs a dynamic and goal-oriented professional, in this role, I highly excel in: 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:🔘 Formulating robust strategies for international partnerships, initiating and managing new pilot projects, including partner profiling, product testing, and post-pilot reviews. 🔘 Overseeing pilot execution, evaluating partner capabilities, identifying capacity gaps, and implementing mitigation plans. 🔘 Implementing effective go-to-market strategies, ensuring the success of pilot projects, and paving the way for repeat business opportunities. 🔘 Identifying new partnership opportunities and actively supporting international partners to drive sales growth. 🔘Proactively identifying risks and challenges, developing mitigation plans, and promptly escalating threats to the organization.𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: 🔘Ensuring seamless onboarding of international partners, fostering retention, and facilitating expansion into the commercial/distributorship phase. 🔘Monitoring partner performance, promptly addressing and resolving issues related to technical/product, sales, and operations. 🔘Building strong and enduring relationships with partners, gaining valuable insights into their progress, internal changes, and sales projections for strategic planning purposes.𝗞𝗲𝗻𝘆𝗮 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: 🔘Strategically prioritizing partnerships to focus on initiatives that are aligned to company vision & mission. 🔘Identifying and capitalizing on new partnership opportunities, crafting winning bids/grants, and forming strong consortia. 🔘Actively participating in strategic alliance development, networking events, and relevant platforms to enhance partner visibility.𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:Effective leadership, guiding teams & fostering innovation. Show less