Tonie Pereira

Experience

• 

  3M

  Jul 1991 - May 2017

  Acting as the Liaison between Customers, R&D, and Business teams, successfully managed the development and deployment to completion of multiple short and long-term projects simultaneously for 3M Cogent Biometrics Business Line, including the design and configuration of new hardware and software platforms for the implementation of very complex civil and law enforcement programs for Governmental National and International Organizations (such as DHS, DoS, FBI, Interpol, Immigration Services, Attorney General, Federal and State Police Departments, etc.). Solutions included Border Management, Automated Biometrics Identification Systems (ABIS), and Applicant Processing Services (APS).• Gathered and translated customer needs into product requirements and specifications.• Conducted Project Scoping and Project Design Reviews with R&D teams and customers.• Executed Project Follow-ups with R&D, Manufacturing and Customers.• Presented periodically at Gate Reviews for higher management and multiple stakeholders.• Coordinated and improved team communication process.• Managed the schedule, deliverables, and team productivity using MS Project.• Visited customers periodically to communicate progress and to align expectations.• Managed contracts and change orders keeping projects under budget and within strict delivery deadlines. Show less Led development of products and solutions for Identity Management and Brand and Asset Protection markets. • Wrote customers’ specifications.• Applied VOC (voice of customer) interviews.• Conducted laboratory testing and product qualification in compliance with industry standards.• Guided manufacturing quality improvement processes internally and at client sites.• Analyzed quality complaints, addressing issues directly with manufacturing and R&D teams. • Implemented and applied product training programs to Sales and Marketing teams. Show less

  • Program Manager

    Mar 2011 - May 2017

  • Application Development Engineer

    Aug 2008 - Mar 2011

  • Technical Services Specialist Engineer

    Jan 2001 - Aug 2008

  • Technical Service Engineer

    Jul 1991 - Jan 2001
• 

  Thales Digital Identity and Security (ex Gemalto)

  May 2017 - Jul 2022

  Business Owner for Document Security, Passport Solutions & Services business line, delivering secure components and materials and end-to-end integrated solutions for private (B2B) and governmental (B2G) organizations for the production, personalization, and issuance of secure documents. Marketing tasks performed:• Defined go-to-market strategy and prepared competitive analysis, costing, and pricing reviews.• Conducted pipeline and forecasting reviews with Sales and Field Marketers in support to the organization P&L.• Provided inputs for the creation of proposals for global business opportunities.• Prepared sales and marketing material for new product introduction, creating value proposition statements, white papers, sell sheets, brochures, webinars, and presentations for internal training and external publicity.• Supported creation and maintenance of product development roadmap.• Monitored product deliveries and customer satisfaction rates working closely with Sales and Customer Service.• Organized and participated at industry events, representing the company as a presenter in debate panels (i.e.ICAO, High Security Printing LATAM) for product promotion in the region• Managed critical situations with customers through the COVID-19 phase due to supply-chain constraints. Show less Managed the Secure Components business in the Americas region (LATAM and NORAM), directly supporting the Sales team in Canada, the USA, Mexico, Brazil, Argentina, Uruguay, Chile, Peru, Bolivia, Ecuador, Colombia, Panama, Costa Rica, Honduras, El Salvador, Guatemala and Dominican Republic). Led the introduction and promotion of new products and technologies, aiming to develop new business opportunities in the region.• Frequently travelled to countries in LATIN AMERICA to support sales initiatives• Performed product demonstrations to promote new products and services.• Created Sales and Marketing material dedicated to fraud prevention and high-security products for the manufacturing of passports and personal ID cards, delivering online and in-field training to the Sales team.• Wrote and reviewed sales proposals.• Collected and supplied regional market trend inputs to R&D teams for the creation of products’ roadmap.• Acted as liaison between the Regional Sales and Marketing and Global Management. Show less Managed the Brand and Asset Protection Business, offering customers in multiple industries the highest level of protection for their brands against counterfeiting and fraud through the usage of security labels, special packaging, and protective laminates, made with state-of-the-art product design.• Performed forecasting reviews with customers and defined pricing strategies for direct and indirect sales channels. • Supervised relationships with suppliers of materials and services.• Coordinated quality reviews and process improvements with vendors. • Accumulated Supply Chain Management role for over 12 months, during transition from 3M to Thales (former Gemalto). Show less

  • Product Line Manager

    Aug 2020 - Jul 2022

  • Americas Regional Business Manager

    Apr 2019 - Aug 2020

  • Product Marketing Manager

    May 2017 - Apr 2019
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  Entrust

  Feb 2023 - now

  Senior Project Manager

  Sr. PM, independently manages delivery of multiple highly technical projects and interconnected medium to large scale governmental and commercial projects for Professional Services organization in Payments and Identity segment. Responsibilities:• Record detailed customer requirements, constraints and assumptions to define project deliverables commitments and build Charter.• Create WBS to develop project schedule, define and anticipate staffing needs, quality, procurement and cost plans to support Americas PS Payments and Identity P&L KPIs.• Obtain project plan approval from customer to formalize project.• Contribute to business metrics (actuals, backlog, forecast and pipeline), support contracts and change requests negotiation, coordinate preparation of proposals, specifications and project financial conditions, review Tech Sales Consultant offers and assure on-time and on cost project delivery.• Manage all aspects of a project implementation over its entire life cycle (initiate, plan, execute, control, close).• Lead indirect reports (colleagues & contractors), aligned w/ Sales, Development, Integrators and Business Leaders to maintain projects on track and customer satisfaction.• Manage changes to project scope, schedule and costs to keep plan accurate, updated and reflective of authorized changes to facilitate customer acceptance.• Lead project-debrief meetings, communicate to all stakeholders timely, ensuring common understanding by setting expectations in accordance w/ Project Plan.• Implement approved actions/workarounds to mitigate project risks.• Measure project performance and implement required corrective actions.• Conduct project success analysis and propose improvement opportunities.• Participate in design, preparation and evolution of project governance process (PMO).• Strengthen organizational culture, promote a healthy and collaborative working environment. • Lead by example – maintain knowledge of PM best practices and innovations. Show less