Bill O'Neill

Experience

• 

  Huntsville Marriott

  Jan 1995 - Jan 1997

  Front Office Manager

  • Responsibilities included: training, budgeting, forecasting, performance reviews, critiquing and overall management for over 50 associates.• Executive Committee member, responsible for monthly TQM presentation during new hire orientation.

• 

  Marriott International

  Jan 1997 - now

  • Provided first tier computer software, hardware, and property system support for over 350 full service Marriott properties across the world. Developed skills and knowledge of the IBM RS6000 server platform, compatible hardware, TCP/IP,AIX, UNIX, Linux and Microsoft platforms and programs including, but not limited to, Word, Outlook, Excel, and PowerPoint.• Perform network administration on an Ethernet LAN and Frame Relay/T1/X.25 network.• Work in conjunction with vendors in troubleshooting and servicing hotel hardware. Show less

  • Senior Site Reliability Engineer

    Apr 2023 - now

  • Incident Manager

    Aug 2019 - Aug 2023

  • IT Lead Business Analyst

    Aug 2010 - Aug 2021

  • Senior Support Analyst

    May 2006 - Aug 2010

  • Support Analyst

    Jan 1997 - May 2006