Kiranpreet Kaur Dosanjh

Experience

• 

  Accenture Services Pvt Ltd

  Jun 2007 - Dec 2008

  SAP Basis Administrator
• 

  Applied Materials

  Jan 2009 - Nov 2010

  Senior SAP Basis Administrator
• 

  SAP Labs India

  Jun 2011 - Mar 2014

  Senior SAP Consultant
• 

  SAP Labs India

  Apr 2014 - now

  - Responsible for managing Employee Central; one of the most challenging topics in Cloud Support.- Handled all customer expectations with minimal backlog of tickets ensuring excellent delivery.- To streamline process to deliver incremental features to customer using Continuous Integration and Continuous deployment.- To setup appropriate processes and capture various metrics to demonstrate continuous improvements.- Deliver functional and non-functional improvements that led to the systems under my control being available 100% during peak load.- Work with the Architect team in order to ensure the product features are developed based on the referral architecture model established from Arch group. Show less

  • Senior Manager (Platform Foundations & Learning)

    Apr 2018 - now

  • Delivery Manager [EC]

    Apr 2016 - Mar 2018

  • Associate Support Manager

    Apr 2014 - Mar 2016