Dayana Rojas

Experience

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  Constructora Ventesa GDD SA

  Mar 2011 - Dec 2014

  Logistics Representative.

  Logistics Representative. March 2011 – December 2014• Coordinator of business processes with suppliers.• Supervisor of personnel and their respective contracts.• Responsible for maintenance of computer equipment.

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  Aquarovi

  Jan 2014 - Jun 2019

  Administrative Manager-Owner

  Aquarovi Centro Deportivo: Owner. January 2014 – June 2019.• Administrative Manager.• Create the project from the beginning, creating a solid sport business.• Design and development of the administrative system. Visual Studio C++ solution withMSSQL Data Base.

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  BD Consultores

  Jun 2015 - Oct 2018

  Instituto Nacional de Seguros.• Create the project planning, monitoring it and continuing to obtain the expected results.• Propagate, Apply and define quality to INS CRM information to their correspondingsystems.• Database Standardize implementing Informatica Power Center, Informatica DataQuality, Informatica Manager Console.• C# Software development.• MVC architecture pattern, front and back ends.• QA/Testing software.• Responsible for the data base development, performance and design. MSSQL, Oracleand AS400 Data Bases. Show less

  • Infa Team Lead

    Oct 2017 - Oct 2018

  • Infa Project Manager

    Dec 2016 - Oct 2017

  • Infa Team Lead

    Jun 2015 - Dec 2016
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  Desert Development Company

  Oct 2018 - Dec 2019

  DevOps Engineer

  DevOps Engineer. October 2018 -December 2019.• Provide B2B technical support to clients, assisting in technologies like MSSQL, .NET, IIS, JavaScript, PowerShell and HTML5, PHP.• Collaborate in established processes for lifecycle management of incidents, events, problems, changes, releases and deployment.• Diagnose highly complex incidents and fulfill customer requests in collaboration with other departments and third-party providers as needed.• Execute platform upgrades, set up new client environments and perform websites, databases and application server migrations.• Use tools like Splunk, BI tools. Show less

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  Information Technology Support

  Dec 2019 - May 2024

  Investigation Engineer. • Lead the post-mortem critical incidents, find the root-cause, devise improvements in the process. Assign and follow tasks to other groups with the aim of prevent future related incidents.• Help and guide the client with questions and queries, assisting them with integrations, customized implementations between different platforms.• Search and solve patterns across the platform using tools like Splunk, BI tools, Power BI.• Resolution of complex escalated incidents and create and organize processes to preventfutures incidents. Show less

  • DevOps Team Lead

    Jan 2023 - May 2024

  • Investigation Engineer

    Dec 2019 - Apr 2023
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  Microsoft

  Jun 2024 - now

  Site Reliability Engineer II