Dayana Rojas

Dayana Rojas

Logistics Representative.

Followers of Dayana Rojas508 followers
location of Dayana RojasAlajuela, Costa Rica

Connect with Dayana Rojas to Send Message

Connect

Connect with Dayana Rojas to Send Message

Connect
  • Timeline

  • About me

    Site Reliability Engineer II at Microsoft

  • Education

    • Splunk

      2021 - 2021
      Certificate Analytics and Data Science
    • Informatica

      2018 - 2018
      PowerCenter Data Integration: Developer, Specialist.
    • Informatica

      2017 - 2017
      Master Data Management: Administrator
    • Informatica

      2016 - 2016
      Cloud Data Integration
    • Informatica

      2016 - 2016
      Data Quality: Developer
    • Centro Cultural Costarricense Norteamericano

      2010 - 2012
      Certificado English Now Integrated Skills
    • Intensa - Language Institute

      2018 - 2020
    • Universidad Latina de Costa Rica

      2010 - 2012
      Grado en Ingeniería Ingeniería de sistemas
    • Universidad Cenfotec

      2015 - 2016
      Certificado Desarrollo de Aplicaciones Web con ASP.NET MVC 5,0 y C# 95
    • Universidad Cenfotec

      2016 - 2016
      Certificado Técnicas de Hacking y Seguridad Informatica 98
    • Universidad Cenfotec

      2019 - 2019
      ITIL 4.0 Certification.
  • Experience

    • Constructora Ventesa GDD SA

      Mar 2011 - Dec 2014
      Logistics Representative.

      Logistics Representative. March 2011 – December 2014• Coordinator of business processes with suppliers.• Supervisor of personnel and their respective contracts.• Responsible for maintenance of computer equipment.

    • Aquarovi

      Jan 2014 - Jun 2019
      Administrative Manager-Owner

      Aquarovi Centro Deportivo: Owner. January 2014 – June 2019.• Administrative Manager.• Create the project from the beginning, creating a solid sport business.• Design and development of the administrative system. Visual Studio C++ solution withMSSQL Data Base.

    • BD Consultores

      Jun 2015 - Oct 2018

      Instituto Nacional de Seguros.• Create the project planning, monitoring it and continuing to obtain the expected results.• Propagate, Apply and define quality to INS CRM information to their correspondingsystems.• Database Standardize implementing Informatica Power Center, Informatica DataQuality, Informatica Manager Console.• C# Software development.• MVC architecture pattern, front and back ends.• QA/Testing software.• Responsible for the data base development, performance and design. MSSQL, Oracleand AS400 Data Bases. Show less

      • Infa Team Lead

        Oct 2017 - Oct 2018
      • Infa Project Manager

        Dec 2016 - Oct 2017
      • Infa Team Lead

        Jun 2015 - Dec 2016
    • Desert Development Company

      Oct 2018 - Dec 2019
      DevOps Engineer

      DevOps Engineer. October 2018 -December 2019.• Provide B2B technical support to clients, assisting in technologies like MSSQL, .NET, IIS, JavaScript, PowerShell and HTML5, PHP.• Collaborate in established processes for lifecycle management of incidents, events, problems, changes, releases and deployment.• Diagnose highly complex incidents and fulfill customer requests in collaboration with other departments and third-party providers as needed.• Execute platform upgrades, set up new client environments and perform websites, databases and application server migrations.• Use tools like Splunk, BI tools. Show less

    • Information Technology Support

      Dec 2019 - May 2024

      Investigation Engineer. • Lead the post-mortem critical incidents, find the root-cause, devise improvements in the process. Assign and follow tasks to other groups with the aim of prevent future related incidents.• Help and guide the client with questions and queries, assisting them with integrations, customized implementations between different platforms.• Search and solve patterns across the platform using tools like Splunk, BI tools, Power BI.• Resolution of complex escalated incidents and create and organize processes to preventfutures incidents. Show less

      • DevOps Team Lead

        Jan 2023 - May 2024
      • Investigation Engineer

        Dec 2019 - Apr 2023
    • Microsoft

      Jun 2024 - now
      Site Reliability Engineer II
  • Licenses & Certifications