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Elena Demetriou (Assoc CIPD)
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About me
Resource & Quality Manager at KPMG UK
Education

Pascal English School
2000 - 2006Apolytirion Physics A Level, Accounting A Level, Maths AS Level, Human Biology O Level 85.3%
Leeds Metropolitan University
2007 - 2010BA Hons Business and Human Resource Management
Leeds Beckett University
2010 - 2012MA Human Resource Management and CIPD Level 7
Experience

CTT Aviation Ltd.
Jun 2007 - Aug 2007AdministratorFilingIncoming and Outgoing calls Accounting Cash handling

Mint Hotel
Jun 2011 - Jul 2011PlacementHuman Resources Placement

NHS Trust
Oct 2011 - Oct 2012Clerical OfficerMy duties for NHS Trust as a clerical officer was being responsible for completing reports on time, maintaining confidential records of patients and general administration duties. Analysing and validating data.

University of Leeds
Oct 2012 - Mar 2013Human Resources AssistantMy duties involved recruitment process for internal and external posts from the start to finish. I dealt with annual leave queries, Training requests, New starters and leavers paperwork. I was processing payroll for more than 150 employees twice a month. I was also dealing with sickness absence and other general administration duties. I was running and updating all the reports mentioned above. I was assisting HR Manager in all aspects from recruitment to grievances, employee relations and other HR related inquiries. Show less

Arla Foods amba
Mar 2013 - May 2013Human Resources AdministratorAt Arla I was appointed on assisting one of the sites in all onboarding queries for all new starters. From the contract creation to health clearance and security checks. I was also involved in the SAP implementation as the main system for HR Administration department.

The Health and Social Care Information Centre
May 2013 - Aug 2013Human Resources Assistant
GE
Sept 2013 - Mar 2018Human Resources Associate & HR Global Metrics Technical SME- Offering support to employees in all industry sectors on policy issues, payroll queries, benefit inquiries and pensions. - Working with HRM’s and line managers to process and facilitate leavers including, but not exclusively, involuntary redundancies, redundancies, retirements and resignations. - Advising on maternity and paternity issues among other GE policies such as career breaks, reservist policies and sickness.- Processing GIP, SMP, bonuses and out of payroll payments. - Single point of contact for advising employees on queries and policies related to maternity, shared parental leave, leavers and GIP.Support central representative for the centre for facilitating, implementing and putting into practice workflows, dataforms for the management of processes carried out by the Lifecycle team.- Created and facilitated the training for the transition of UK processes to the Budapest Centre covering SOP’s and UK legislation based on HMRC guidelines. Show less

GE Power
Apr 2018 - Dec 2018Human Resources Specialist• Managing Data & Reporting Analysis for costing and planning analytics for the restructure of different divisions within GE Power • Reporting to HQ for various divisional businesses for the cost on Global Restructuring • Maintaining central database with Redundancy activities, the next steps and costs for GE Power• Liaising with GE Power divisional contacts of Digital, Gas, Steam, Services for achieving Quarterly targets set on Projects • Designing the process of Redundancies for the current restructure, drafting and issuing Redundancy documentation and processing the offboarding at the final stage of the redundancy• Managing and processing allowances for employees on foreign assignments• Liaising with external buyers/stakeholders for the smooth transition of tupe’d employees Show less

The Ardonagh Group
Nov 2019 - Mar 2020Account ResolutionsInvestigation of discrepancies on client’s statements to Towergate Insurance accounts and root cause analysis of re-occurring issues. Building relationships with internal and external stakeholders (account handlers and insurers) for managing effectively monthly accounts and agreeing on process improvements that would reduce the volume of queries in the long term.

KPMG UK
Mar 2020 - nowResource & Quality Manager
Sept 2024 - nowOperations Project Manager (Secondment)
Aug 2023 - Sept 2024Resource & Quality Manager
May 2021 - Aug 2023Release to Service Manager
Mar 2020 - May 2021
Licenses & Certifications

CIPD
Languages
- enEnglish
- grGreek
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