Kaylee Nelson

Experience

• 

  ZIPS DRIVE IN

  May 2015 - May 2016

  Fast Food Cashier/Prep Cook
• 

  Pizza Factory Inc., Franchise Opportunities

  Sept 2016 - Jan 2017

  Cashier/Cook/Delivery Driver
• 

  CITY OF ST. MARIES

  Dec 2016 - Aug 2017

  • Lifeguard

    Jun 2017 - Aug 2017

  • Secretary

    Dec 2016 - Jun 2017
• 

  Pizza Factory Inc., Franchise Opportunities

  Aug 2017 - Feb 2018

  Cashier/Cook/Delivery Driver
• 

  Archie's IGA Plus

  Feb 2018 - Jun 2018

  Subway Sandwich Artist
• 

  FRAME & SMETANA PA

  Jun 2018 - May 2019

  Secretary
• 

  Corporate Tools

  May 2019 - Jan 2021

  Corporate Guide

  - Provided expert guidance to clients on the process of forming a business entity and the necessary legal requirements- Guided clients on how to navigate the state-specific Secretary of State websites and utilizing the company’s front end site effectively- Conducted research and stayed up to-date on the latest regulations and requirements related to business formations and filings- Created resources to use across the team to ensure accuracy and consistency- Maintained positive, ongoing relationships with clients based on their needs- Calibrated calls to identify potential areas of growth and improvement to enhance efficiency and accuracy- Collaborated with the customer service team to ensure prompt and effective resolution of client issues and concerns, improving overall customer satisfaction and retention Show less

• 

  Corporate Tools

  Feb 2023 - now

  - Entrusted to carry out projects assigned by COO and contributed on high- level projects within other departments- Stay up-to-date on corporate filing regulations and processes and communicate with state department officials- Develop and and maintain a comprehensive understanding of state-specific corporate filing requirements and deadlines- Provide expert guidance to clients on maintaining accurate and up-to-date corporate records and documentation- Create and provide resource materials to colleagues on state-specific and generic corporate filing requirements and processes- Facilitate and lead training and mentor-ship to newly assigned team members, empowering them with essential skills and knowledge for their roles- Perform regular quality control checks on corporate filings to ensure accuracy and completeness- Stay up-to-date with changes in state-specific corporate filings requirements/processes- Proactively seek solutions and suggest improvements to streamline corporate filing procedures and reduce errors Show less - Involved/included in high-level decision-making processes with department heads to align with company’s objectives- Communicate and support changes to processes or policies back through the company- Coordinate, organize, and execute gatherings for the company virtually and locally- Collaborate with other departments to identify areas for improvement and implement solutions- Facilitate collaboration and knowledge sharing among peer group members to foster innovation and continuous improvement- Act as a representative and advocate for peers, ensuring that their needs and concerns are heard and addressed by upper management Show less

  • Corporate Filing Specialist

    Jan 2021 - now

  • Peer Group Representative

    Feb 2023 - now