Experience

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  Cognizant

  Feb 2014 - Mar 2016

  • Developed software and assisted 3-5 teams to use the software for test record management.• Strategized and executed numerous test cases including system testing and regression testing to increase application quality by 10%– 20%.• Reduced the cost of buying mobile devices for testing by 50% by using Perfecto Mobile Testing Web Tool. • Increased the project traceability by 30%– 40% by using ADPART Tool and test case execution.• Ensured bug-free product delivery to more than 10 clients by testing defect fixes. • Improved the test quality of web-based application by 50% by performing root cause analysis.• Simplified the test process by 20%– 30% by identifying gaps and issues in the initial stages of testing cycle

  • Programmer Analyst

    Feb 2015 - Mar 2016

  • Programmer Analyst Trainee

    Feb 2014 - Feb 2015
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  Sahi retails

  Mar 2016 - Jul 2018

  Business development manager

  • Proven track record in sales and business development• Surveying the market & identifying potential business prospects.• Introducing & registering the organization with the identified potential clients.• Building & developing quality relationships with the customers.• Providing the payments solutions at convenient cost.• Preparing financial statements regarding the growth and help in implicating future investment plan.• As part of key management team, responsible for business development through customer acquisition .• Acquiring new business Associates and Channel Partners as per defined business plans.• Training, mentoring & providing strategic & operational guidance to field force. Show less

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  Walmart

  Sept 2018 - Mar 2019

  Sales specialist

  Primary responsibilities are listed below. •Communicating with other associates to ensure floor coverage is maintained Provides excellent •Customer service by Practicing the 3 Meter Rule•Responding to customer requests for information and service

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  Okanagan college

  Sept 2019 - Apr 2020

  It support specialist

  Perform Tier 1 Help Desk responsibilities including but not limited to password resets, software troubleshooting, software installation, and printer installation. • Ensure functionality of all Print Center equipment and reporting through the job ticket system any equipment that cannot be fixed by the Lab Monitor. • Ensures adherence to all process’ and procedures outline in the Lab Monitor Handbook • Assume responsibility for supplies, completion of assigned trouble tickets, and lab security Show less

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  Hudson's bay company

  Dec 2019 - Feb 2021

  Data analyst

  Managing master data, including creation, updates, and deletion.Processing confidential data and information according to guidelines.Helping develop reports and analysis.Generating reports from single or multiple systems.

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  The mobile shop

  Feb 2021 - Aug 2021

  Mobilist

  Outbound Sales:- Actively reach out to customers within the store to drive traffic to the location – must be comfortableintercepting consumer trafficCustomer Service:- Assist customers using customer interaction tools to provide simple trusted and unbiased advice- Assist with any customer inquiries after their purchase and resolve any customer complaintsTeamwork:- Communicate with all team members and Lead Mobilist to ensure smooth operations and a cohesive unit- Complete weekly coaching logs and be receptive to feedback with review with Lead MobilistBusiness Planning/Responsibilities:- Meet required sales targets- Follow store standards of cleanliness, punctuality and health & safety- Follow all corporate operational policies; such as, loss prevention, inventory, theft and fraudOperations:- Follow operational guidelines to ensure all compliance standards are being met- Understand market trends and high-level competitor sales volumes Show less

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  World financial group

  Mar 2021 - now

  At WFG, we do more than just provide financial services. We help guide people to a better future.‍Since our founding in 2001, every decision has been guided by our mission to help individuals create the life they want to live, while protecting their loved ones and planning their financial legacy. Offering access to a diverse portfolio of insurance, retirement, savings, and wealth-building strategies, our licensed agents across North America help guide individuals from where they are to where they want to be.Start Your Journey to Financial Independence!!!https://www.worldfinancialgroup.com/our-story Show less

  • Marketing Director

    Jun 2022 - now

  • Financial Advisor

    Mar 2021 - now
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  Nordia inc.

  Jan 2023 - now

  Inbound customer service representative

  • Answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service.• Identifying opportunities to upsell and cross-sell products and services to customers, increasing revenue and promoting customer loyalty.• Resolve customer issues promptly to ensure customer satisfaction.