Experience

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  Wayne county community college

  Aug 2005 - Mar 2007

  Administrative assistant

  Assisted students & other visitors by providing them with campus information and/or directionsHandled incoming and outgoing calls and emailsManaged office tasks: maintained office supplies and filed paperworkAccounts payable/receivable & management, Invoices/Expense Reports/PaymentData entry, critical thinking, research, customer service and filing

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  Palace sports & entertainment

  Jul 2011 - Dec 2011

  Product specialist-internship

  Drove and Promoted Buick/GMC vehicles at all Palace eventsSet up display materials and engaged with crowdMotivated & trained team members how to get the cars, drive thru venue and set up display materialsRecognized for outstanding performance in work ethic and training

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  Charter one bank

  May 2012 - Dec 2013

  Banker/teller

  Perform branch operations & financial services, process new accounts, and clerical dutiesCross-selling bank products & services, maintaining, opening and closing accountsSkilled Teller duties: transactions, vault, processing lines of credit and opening/closing branchResolve customer concerns over phone; offer products that meet their needs & financial goalsAssist clients through loan process, applications, closing & troubleshoot problem transactions

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  K/e electric

  Sept 2015 - Dec 2015

  Hr support specialist

  • Assisted HR Director with confidential employee inquiries & request, benefits administration, credit applications process, financial analysis, credit risk management for support lines of credit• Set and changed credit lines, credit holds and implemented liens on property for delinquent accounts• Process pay in ADP, review & audit file/data entries, monitored receivable payment invoices and credit collections as well as negotiated payment plans for delinquent accounts• Verified I-9 documents, completed letters for request, inquiries, furnishings, commencement, data entry, customer service and filing Show less

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  Sedgwick

  Jan 2017 - Oct 2019

  Leave of absence coordinator

  I have the pleasure of working for a company that handles over 300 top companies in the US employee's leave of absence. The first client/company I handled leave of absence for was "National Grid" which is an electrical company for New York, Massachusetts and Rhode Island. After 2 months and mastering this client I was upward moved to handle "Office Depot" for the entire United States. I also enjoy working closely with the HR Director on special projects like new hire presentation, welcome committee assignments, internship project, program evaluation and many others. I've done such an fantastic job that I have already received 5 or more "Values in Action" awards. Highlights:• Establish FMLA claims; track & code documentation in accordance with workflow processes• Analyzes FMLA claims to determine eligibility & certification in compliance with state & federal regulations• Evaluated Sedgwick’s FMLA training program and provided feedback/recommendations for improvement • Assist with New Hire orientation & recruiting. Assist in special projects, administrative activities• Responsible for employee confidential information and work directly with HR system PeopleSoft• Responsible for audits of employee records to ensure federal, state, local and agency policy compliance Show less

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  Mes & co

  Feb 2019 - now

  Patent & prouduct innovation expert

  I help ppl protect their ideas by writing&filing their Patent-Pending status w/USPTO, help them learn patents, the process&how write&file their own💡💰You’ll learn how to:- - -💡Write & File your own patent 💥 Learn the patent process🌟Learn about patents & the different kinds💰Become “Patent-Pending”... and more!