Talk to sales Try for Free
Mohammed Ayoub

Mohammed Ayoub

Technical Support Representative

Followers of Mohammed Ayoub222 followers
location of Mohammed AyoubHyderabad, Telangana, India

Connect with Mohammed Ayoub to Send Message

Connect

Connect with Mohammed Ayoub to Send Message

Connect

  • Timeline

  • About me

    Technical Support Associate

  • Education

    • Shadan Degree College for Men

      2013 - 2017
      Bachelor's degree

    • New vision junior college

      2008 - 2010

      intermediate

    • Wisdom High School

      2000 - 2008

  • Experience

    • Wipro Limited

      Sept 2014 - Dec 2015
      Technical Support Representative

       Responsible to provide Tech Support for HP Laptops Phone Based. Handling Hardware and software troubleshooting for HP Laptops Meeting the targets of Productivity, Customer satisfaction, RPC and Quality scores. Providing Technical Assistance to Hp Customers. Ensuring customer satisfaction.

    • Selectsys India Pvt. Ltd.

      Feb 2016 - Jun 2018
      Technical Support Representative

       Responsible to provide Tech Support for all Laptops Desktops & tablets Phone Based. Handling Hardware and software troubleshooting all Laptops & desktops Meeting the targets of Productivity, Customer satisfaction, RPC and Quality scores. Providing Technical Assistance to Teammates Ensuring customer satisfaction.

    • IBM

      Jun 2018 - Aug 2021
      Technical Support Associate

       Responsible to provide Tech Support to terminal users worldwide: through chat calls and webtickets. Handling software troubleshooting for all the applications within apm terminals Meeting the targets of Productivity, Client satisfaction, RPC and Quality scores. Providing Technical Assistance to Teammates Ensuring end user satisfaction.

    • Kyndryl India

      Aug 2021 - now
      Technical Support Associate

  • Licenses & Certifications