Mohammed Ayoub

Mohammed ayoub

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location of Mohammed AyoubHyderabad, Telangana, India
Followers of Mohammed Ayoub222 followers
  • Timeline

  • About me

    Technical Support Associate

  • Education

    • Shadan degree college for men

      2013 - 2017
      Bachelor's degree
    • New vision junior college

      2008 - 2010

      intermediate

    • Wisdom high school

      2000 - 2008
  • Experience

    • Wipro limited

      Sept 2014 - Dec 2015
      Technical support representative

       Responsible to provide Tech Support for HP Laptops Phone Based. Handling Hardware and software troubleshooting for HP Laptops Meeting the targets of Productivity, Customer satisfaction, RPC and Quality scores. Providing Technical Assistance to Hp Customers. Ensuring customer satisfaction.

    • Selectsys india pvt. ltd.

      Feb 2016 - Jun 2018
      Technical support representative

       Responsible to provide Tech Support for all Laptops Desktops & tablets Phone Based. Handling Hardware and software troubleshooting all Laptops & desktops Meeting the targets of Productivity, Customer satisfaction, RPC and Quality scores. Providing Technical Assistance to Teammates Ensuring customer satisfaction.

    • Ibm

      Jun 2018 - Aug 2021
      Technical support associate

       Responsible to provide Tech Support to terminal users worldwide: through chat calls and webtickets. Handling software troubleshooting for all the applications within apm terminals Meeting the targets of Productivity, Client satisfaction, RPC and Quality scores. Providing Technical Assistance to Teammates Ensuring end user satisfaction.

    • Kyndryl india

      Aug 2021 - now
      Technical support associate
  • Licenses & Certifications