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Livia Toral

Livia toral

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location of Livia ToralBroomfield, Colorado, United States
Phone number of Livia ToralView Mobile No.
Followers of Livia Toral534 followers

  • Timeline

  • About me

    I am motivated to transition and join a group of seasoned and experienced Data Analyst professionals. I am eager to utilize my analytical skills to discover valuable insights.

  • Education

    • Universidad particular de especialides 'espíritu santo'

      2007 - 2013
      Ingenieria en gestión turismo, ocio y naturaleza

    • Regis university

      2016 - 2018
      Master's degree organizational leadership

  • Experience

    • Sheraton

      Aug 2007 - May 2009

      • Front Desk Agent

        Feb 2009 - May 2009

      • Guest Service Agent

        Apr 2008 - Jan 2009

      • Business Center Assistant

        Aug 2007 - Mar 2008

    • Trustgas s.a.

      May 2009 - Aug 2014
      Administrative assistant

    • Bright horizons family solutions

      Apr 2015 - now

      Consult with the team on recommended practices and policies for how to best implement eligibility files.Troubleshoot and resolve eligibility file-related issues.Understand and track individual performance metrics to stay on target for eligibility file service level agreements.Adhere to the delivery of best practices and standards to support successful outcomes.Analyze problems, document needs and communicate these needs to a variety of audiences. This internship allowed me to design and create a training course about the company’s lines of business, their objectives and their key tasks. This internship lasted for 6 months and I worked with the Senior Growth Training Specialist, from whom I learned how to: determine a training’s purpose, determine your audience, delivery training methods and objective/goal setting.

      • Associate Technical Consultant- Enterprise Data Management

        Oct 2022 - now

      • Operations Administrator - Client Support

        Sept 2021 - Oct 2022

      • Employee Services Administrator

        Mar 2018 - Sept 2021

      • Senior Customer Care Representative

        Mar 2017 - Mar 2018

      • Learning and Development Intern

        Feb 2017 - Jun 2017

      • Customer Care Specialist

        Apr 2015 - Mar 2017

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Livia Toral
      Caring for Others - Award of Excellence Bright Horizons Family Solutions Jun 2017 The Caring for Others award recognizes individuals directly supporting members of the Bright Horizons Family who go above and beyond in their daily interactions with colleagues. They put serving others first. They are approachable, follow through with a sense of urgency, and are recognized as the go-to people who willingly offer help, patience, and responsiveness to anyone in need. They build strong relationships with their internal customers through proactive outreach and develop creative… Show more The Caring for Others award recognizes individuals directly supporting members of the Bright Horizons Family who go above and beyond in their daily interactions with colleagues. They put serving others first. They are approachable, follow through with a sense of urgency, and are recognized as the go-to people who willingly offer help, patience, and responsiveness to anyone in need. They build strong relationships with their internal customers through proactive outreach and develop creative solutions to resolve challenging situations. These recipients embody the "why not" approach to all with whom they interact. Show less

  • Volunteer Experience

    • Facilitator

      Issued by Bright Horizons on May 2016
      Bright HorizonsAssociated with Livia Toral