Experience

• 

  Naval criminal investigative service (ncis)

  Sept 2001 - May 2002

  Communications directorate intern

  * Edited, proofread, interviewed sources and wrote articles for the NCIS Bulletin* Recorded, researched and wrote draft responses to congressional inquiries* Gathered and rewrote executive biographies for press releases* Assisted in holiday event planning, which was attended by 150 executive level guests

• 

  Alexander street press

  Jul 2003 - Oct 2007

  Production manager

  October 2006 - October 2007: Production Staff ManagerJuly 2004 - Oct 2006: Indexing Editor June 2003 - July 2004: Indexer * Selected materials for e-learning databases; Executed indexing and abstracting, set and track goals, process weekly time sheets, manage and report productivity statistics for products* Streamlined projects with editorial, data processing and IT departments to achieve goals* Briefly managed a team of 4 indexers and of 6 e-learning databases as an Indexing Editor; Managed a team of 25-28 indexers/data processing support staff and some 30 e-learning databases as a Production Staff Manager Show less

• 

  Asl interpreting services

  Aug 2008 - Sept 2015

  Deaf outreach specialist

  * Provided customer service to organizations, interpreters, and Deaf, DeafBlind, & hard of hearing consumers (2008-2015)* Coordinated training workshops for interpreters (2008-2015)* Conducted QA for both client and consumer satisfaction (2008-2015)* Ensured metadata in internal software is concise, devoid of duplicates, and adhere to a style format (2008-2015)* Served as a ghostwriter for the owner (2008-2015)* Proofed RFPs and other documents upon request (2008-2015)* Released the bi-monthly newsletter (2013-2015)* Maintained internal library (2009-2013)* Organized the Deaf Advisory Board (DAB) meetings quarterly, ensured project follow through (2010-2014) Show less

• 

  Minnesota commission of the deaf, deafblind & hard of hearing

  Sept 2015 - now

  Director of communications

  * Develops and implements a statewide communication plan to continually improve t's media outreach, presence, and products and promotes equal opportunities to Deaf, DeafBlind and hard of hearing (D/DB/HH) Minnesotans.* Serves as Communications Lead for the Commission's strategic initiatives to provide education and information to clientele, promote civic engagement and advance the Commission's public policy agenda.* Maintains website and help maintain websites operated in partnership with other organizations, to ensure information is accurate, accessible and promotes equal opportunity for D/DB/HH Minnesotans.* Supervises contracts and manages projects to provide education and information to clientele, promote civic engagement and advance the Commission's policy agenda. Show less