Experience

• 

  University of wisconsin hospital and clinics

  Sept 2010 - May 2014

  Lab assistant

  Led a team of four part-time university students in coordinating weekly schedules, calls, packaging and shipping responsibilities. Communicated and discussed radiation dose results to hundreds of physicians around the world. Worked 15-20 hours/week, while a full-time student.

• 

  The university book store

  May 2012 - May 2014

  Marketing intern

  Used Hootsuite to manage Facebook, Instagram, Twitter and Pinterest accounts. Leveraged data to grow social media interest by nearly 2.5X.

• 

  American marketing association

  Aug 2013 - May 2014

  Vice president of membership

  One of the founders of the UW-Madison American Marketing Association Chapter. My role was to market the new chapter, raise awareness of our mission, and secure active members. In our first year as an organization, we recruited over 60 active members.

• 

  Ford motor company

  Jun 2014 - Sept 2017

  Strategically consulted with 12-15 dealerships with combined Ford Motor Company part sales of $47M. Managed the growth of retail part sales, customer satisfaction, extended service business and our Quick Lane franchise with our dealership partners. Have grown part sales at dealerships up to 20%, increased customer satisfaction by up to 10 PPT, gained new extended service contract business and managed the opening of a new offsite Quick Lane franchise. Throughout my time as a Zone Manager, I was promoted twice to larger zones with more responsibility. Show less

  • Bill Ford's Thirty Under 30

    Jan 2017 - Sept 2017

  • Ford Customer Service Division Zone Manager

    Dec 2014 - Sept 2017

  • Ford College Graduate Program

    Jun 2014 - Dec 2014
• 

  Nielsen

  Oct 2017 - Jul 2019

  Associate client manager

  Consultant for CPG Sales and Category Management teams. Work alongside these teams to aid in using NielsenIQ technology to craft compelling selling stories that support client’s strategic initiatives. Impact Award Winner in recognition of being a People Developer by exemplifying the ability to be a strong leader and an effective mentor.

• 

  Nielseniq

  Jul 2019 - Jul 2021

  Client success manager

  Build strong partnerships with CPG clients through data-driven, actionable insights using NielsenIQ technology. Scale that technology across the organizations to maximize the value that clients receive. Identify opportunities to collaborate across NielsenIQ teams to simultaneously grow the client and NielsenIQ.

• 

  Eversight

  Sept 2021 - Sept 2022

  Customer success manager
• 

  Instacart

  Sept 2022 - now

  Eversight was acquired by Instacart in Summer 2022. I continue to support CPG clients to optimize their promotional strategies, by leveraging Eversight's AI Powered, Offer Innovation software.

  • Manager, Customer Success

    Jul 2023 - now

  • Customer Success Manager

    Sept 2022 - Jul 2023