Albaraa Qutob

Experience

• 

  Aramco

  Jan 2013 - Jan 2015

  Operator

  - Monitored and controlled the operation of various equipment and systems to ensure smooth functioning and efficiency.- Conducted regular inspections and maintenance on machinery and equipment to identify and address any potential issues.- Operated and maintained production units to meet safety and quality standards.- Collaborated with team members to troubleshoot operational problems and implement effective solutions.- Operated process control systems to regulate and optimize production processes.- Complied with safety protocols and procedures, and ensured a safe working environment for all team members.- Maintained detailed records of equipment performance, operational parameters, and production data. Show less

• 

  SGS - Saudi Ground Services

  Jan 2017 - Jun 2024

  - Manage all turnaround activities and ensure efficient operations and compliance with established procedures.- Direct and coordinate aircraft loading and offloading procedures, and optimize loading configurations for safety and efficiency.- Implement fleet solutions to accommodate various aircraft types and enhance operational flexibility and resource allocation.- Analyze flight delays to identify root causes and implement corrective measures to prevent recurrence.- Ensure compliance with aircraft weight and balance LoadMaster Control (LMC) requirements and contribute to safe and balanced aircraft operations.- Manage ground-to-cockpit communication using headsets and enable real-time information exchange between ground staff and flight crews.- Oversee Ground Support Equipment (GSE) operations to ensure proper utilization, maintenance, and availability of equipment.- Guide the turnaround team and align their performance with the standards outlined in the airline's Service Level Agreement (SLA) and Ground Operation Manual.- Work with various departments within the company such as cargo, provisioning, customs, maintenance, and technical services, and supervise over 20 employees on each flight. Show less - Oversaw the scheduling of Ground Support Equipment (GSE) maintenance and repairs, minimized downtime, and optimized equipment availability.- Managed and maintained the functionality of headset and communication systems, and enabled seamless coordination between ground personnel and cockpit crew.- Coordinated pushback activities, and collaborated with ground crew, pilots, and air traffic control to ensure safe and precise aircraft maneuvering.- Provided technical support to users, addressed inquiries, and troubleshot issues promptly.- Ensured safety services by implementing and enforcing protocols, and minimizing risks and hazards. Show less

  • Operation Team Leader

    Sept 2021 - Jun 2024

  • Ramp Agent

    Sept 2020 - Sept 2021

  • Customer Service Representative

    Jan 2017 - Sept 2020
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  Flyadeal

  Jul 2024 - now

  Duty Manager