Mike Bertrand

Sales

260 followers

Strasburg, Pennsylvania, United States

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Timeline
About me
Technical Success Guaranteed
Education
- Lampeter-Strasburg High School
  2000 - 2004
  College Prep History and Music
  In high school I took a wide variety of creative classes with a focus on music. I also took AP European History.
- Full Sail University
  2010 - 2013
  Bachelor of Science (BS) Game and Interactive Media Design
  Designed Games and completed an internship at Second Fiction LLC
Experience
- RadioShack
  Sept 2007 - Sept 2011
  Sales
  Sales, customer service and operations.
- United States Census Bureau
  Dec 2009 - Apr 2010
  Clerk
  Administration, operations, logistics and fingerprinting.
- Just Press Play
  Jun 2011 - Jun 2014
  Assistant Manager
  Working in the trenches of the game industry and managing the activities of various minions. I also help run the store's Facebook and other accounts.
- Second Fiction, LLC
  Aug 2013 - Nov 2013
  Design/Development Intern
  At Second Fiction I built a prototype in Unity for an Ouya Kickstarter campaign and worked on an unreleased mobile game using HTML 5 and Intel XDK.
- County of Lancaster
  Dec 2013 - Feb 2017
  Keeping the internet flowing and the printers warmed up. Fixing what breaks, monitoring help desk and being immersed in technology.
  - Technical Support Specialist I
    Oct 2014 - Feb 2017
  - Projects and Computer Analyst
    Dec 2013 - Oct 2014
- Batteries Plus Bulbs
  Jul 2017 - Feb 2018
  1st Key
- The Jay Group, Ltd
  Jan 2018 - Aug 2018
  Technical Support Analyst
- Listrak
  Aug 2018 - Aug 2021
  Technical Support Specialist
- GrubMarket Inc.
  Aug 2021 - May 2024
  - Data Engineer
    Nov 2023 - May 2024
  - Technical Support Lead
    Aug 2021 - Nov 2023
- North Pointe Property Management
  Apr 2024 - now
  Inspection Coordinator
  Project management, data management, maintenance and home repair.
Licenses & Certifications
- NFA: Emergency Response to Terrorism
  National Fire Academy
  Jan 2001
- Communicating about Culturally Sensitive Issues
  LinkedIn
  Aug 2020
  View certificate
- Confronting Bias: Thriving Across Our Differences
  LinkedIn
  Sept 2020
  View certificate
Volunteer Experience
- Cadet
  Issued by Civil Air Patrol on Jan 2000
  Associated with Mike Bertrand