Mike Bertrand

Mike Bertrand

Sales

Followers of Mike Bertrand260 followers
location of Mike BertrandStrasburg, Pennsylvania, United States

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  • Timeline

  • About me

    Technical Success Guaranteed

  • Education

    • Lampeter-Strasburg High School

      2000 - 2004
      College Prep History and Music

      In high school I took a wide variety of creative classes with a focus on music. I also took AP European History.

    • Full Sail University

      2010 - 2013
      Bachelor of Science (BS) Game and Interactive Media Design

      Designed Games and completed an internship at Second Fiction LLC

  • Experience

    • RadioShack

      Sept 2007 - Sept 2011
      Sales

      Sales, customer service and operations.

    • United States Census Bureau

      Dec 2009 - Apr 2010
      Clerk

      Administration, operations, logistics and fingerprinting.

    • Just Press Play

      Jun 2011 - Jun 2014
      Assistant Manager

      Working in the trenches of the game industry and managing the activities of various minions. I also help run the store's Facebook and other accounts.

    • Second Fiction, LLC

      Aug 2013 - Nov 2013
      Design/Development Intern

      At Second Fiction I built a prototype in Unity for an Ouya Kickstarter campaign and worked on an unreleased mobile game using HTML 5 and Intel XDK.

    • County of Lancaster

      Dec 2013 - Feb 2017

      Keeping the internet flowing and the printers warmed up. Fixing what breaks, monitoring help desk and being immersed in technology.

      • Technical Support Specialist I

        Oct 2014 - Feb 2017
      • Projects and Computer Analyst

        Dec 2013 - Oct 2014
    • Batteries Plus Bulbs

      Jul 2017 - Feb 2018
      1st Key
    • The Jay Group, Ltd

      Jan 2018 - Aug 2018
      Technical Support Analyst
    • Listrak

      Aug 2018 - Aug 2021
      Technical Support Specialist
    • GrubMarket Inc.

      Aug 2021 - May 2024
      • Data Engineer

        Nov 2023 - May 2024
      • Technical Support Lead

        Aug 2021 - Nov 2023
    • North Pointe Property Management

      Apr 2024 - now
      Inspection Coordinator

      Project management, data management, maintenance and home repair.

  • Licenses & Certifications

    • NFA: Emergency Response to Terrorism

      National Fire Academy
      Jan 2001
    • Communicating about Culturally Sensitive Issues

      LinkedIn
      Aug 2020
      View certificate certificate
    • Confronting Bias: Thriving Across Our Differences

      LinkedIn
      Sept 2020
      View certificate certificate
  • Volunteer Experience

    • Cadet

      Issued by Civil Air Patrol on Jan 2000
      Civil Air PatrolAssociated with Mike Bertrand