Joseph Glorioso

Experience

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  CA Technologies

  Jan 1997 - Jan 1998

  • Provided customers with telephone and online support for ARCserve for Windows NT • Responsible for handling and directing customer technical support and presales inquiries

  • ARCserve for Windows NT Technician

    Jan 1997 - Jan 1998

  • Technical Support Representative for Cheyenne Software

    Jan 1997 - Jan 1997
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  HSBC

  Jul 1998 - Mar 2005

  Responsible for resource management, application design, and code development for the HSBC Business Banking administrative tools used to manage user profiles and tool entitlement.• Designed and developed the Access Control Tool to allow administrators to entitle registered users to financial services tools that are displayed on a personalized home page. • Developed National Language Support, SQL Injection Prevention, and Distributed Messaging Framework • Designed and implemented a browser based Desktop Support Ticket Tracking System • Responsible for application, operating system, and hardware support of over two hundred users

  • Senior Team Leader for Corporate Development

    Jan 2002 - Mar 2005

  • Software Developer for Corporate Development

    Jan 2001 - Jan 2002

  • Intranet Developer for HSBC Bank USA and Republic National Bank

    Jul 2000 - Dec 2000

  • Senior Desktop Support Engineer for HSBC Bank USA and Republic National Bank

    Jul 1998 - Jul 2000
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  American Institute of Physics

  Mar 2005 - Feb 2012

  Responsible for designing and developing the applications that drive AIP's online publishing platform including the Journal Production System, Scitation C3 and eCommerce Application.• Migrated AIP's Journal Production System to the RSuite CMS, a web-based content management system• Spearheaded the migration of AIP's online publishing platform to the Polopoly WCM• Devised and delivered a new version control, build, and release management process • Implemented a customized solution built on the Elastic Path Enterprise eCommerce Platform. • Designed and coded application customizations leveraging Apache Struts, Velocity, and Hibernate

  • Software Architect

    Jan 2008 - Feb 2012

  • Senior Programmer / Analyst

    Mar 2006 - Jan 2008

  • Programmer / Analyst

    Mar 2005 - Mar 2006
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  Avalon Consulting, LLC

  Oct 2012 - Dec 2019

  MMS is the oldest continuously-operating state medical society in the United States. • Responsible for the distribution of New England Journal of Medicine and Journal Watch content to vendors and customers• Developed a content ingestion process for digital objects packages using MarkLogic Content Pump (MLCP) and MarkLogic Content Processing Framework (CPF)• Created and maintain an XQuery Resource Service Extension of the MarkLogic REST API to expose content to the Knowledge+ eLearning tool and its associated management application.• Maintain RESTful endpoints that provide content delivery and maintenance services to internal and external clients using the Java Restlet Framework Show less Avalon Consulting, LLC transforms data investments into actionable business results through the visioning and implementation of Big Data, Web Presence, Content Publishing, and Enterprise Search solutions. We are the trusted partner to over one hundred clients, primarily Global 2000 companies, public agencies, and institutions of higher learning.As a Senior Consultant, I provide Avalon's clients with the highest quality analysis, design and development services. I am responsible for delivering new software applications and systems integration projects utilizing MarkLogic, Java and JavaScript. My areas of expertise include Content Delivery, Search, Web Presence and eCommerce. Show less St. Jude is one of the nation’s leading pediatric research hospitals. Our work to improve their online donation platform helped to increase funding for this amazing organization.• Enhance the user experience on St. Jude's “Memorial and Honor Card” online store implemented using the Elastic Path Enterprise eCommerce Platform.• Participated in an agile development process to deploy a streamlined purchase flow, updated design and enhanced usability• Implemented functionality to allow consumers to select greeting card recipients from multiple sources including online email providers using CloudSponge and a personalized address book• Developed a “Naming Opportunities” application to allow donors to purchase personalized bricks and plaques to support St. Jude's cause leveraging Apache Struts and Velocity• Updated St. Jude’s Online Donation Application utilizing the Spring Application Framework• Imported a feed of purchase and donation data into and Oracle database by applying Hibernate’s XML Persistence API. Show less KRI wished to engage their community of users by improving the find-ability, discoverability and accessibility of Yogi Bhajan’s teachings.• Migrated KRI’s content from Alfresco CMS to MarkLogic Server Database• Deployed a custom website by employing Avalon’s ContentMARK application development framework to feature videos of Yogi Bhajan’s lectures• Searchable full-text transcripts allow users to search the content of the multi-media in addition to the metadata• Extracted the most relevant terms from documents to drive keyword based navigation• Automatically discovered related documents to drive relationship based navigation• Implemented a faceted search interface to allow users to narrow search results• Highlighted search terms within the video transcript to accelerate the user experience• Implemented a user interface that allowed the user to control the video playback by interacting with the full-text transcript.• Developed a video landing page that displays a list of transcript snippets containing search terms allowing users to navigate to the most relevant points in the video Show less

  • Senior Consultant at Massachusetts Medical Society (MMS)

    May 2014 - Dec 2019

  • Senior Consultant

    Feb 2012 - Dec 2019

  • Senior Consultant at St. Jude Children’s Research Hospital, ALSAC

    Apr 2012 - Apr 2014

  • Senior Consultant at The Economist Intelligence Unit (EIU)

    Dec 2012 - Apr 2013

  • Senior Consultant at Kundalini Research Institute (KRI)

    May 2012 - Feb 2013

  • Senior Consultant at The United Methodist Church, GBOD and United Methodist Communications

    Oct 2012 - Dec 2012
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  Massachusetts Medical Society

  Jan 2020 - now

  Manager of Content Systems