Anna Gianino

Experience

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  First American Title

  Mar 2015 - Dec 2016

  Escrow Assistant

  Ordered demands, HOA statements, evidence of insurance and other requireddocuments.Facilitated clear and effective communication between brokers, borrowers and lenders.Put together closing statements for buyer and seller review.Reviewed and interpreted buyer, seller and lender instructions to assess escrowrequirements.Reviewed contracts, commitments and orders to prepare for closing and assembleddocuments to prepare files and facilitate smooth final transactions.Ordered title reports for issuing title insurance, identified and resolved title defects andsatisfied existing liens and encumbrances against property or principal. Show less

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  Publix Super Markets

  Jan 2017 - Jun 2019

  Deli Associate

  Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removingtrash and maintaining machinery.Assessed customer needs, evaluated food allergies and suggested additional menu itemsas appropriate.Maintained work areas to reduce potential for illness or injury.Stayed calm and professional in situations and resolved conflicts to customer satisfaction.Received new inventory and rotated stock by dates to keep items fresh and usable.Cross-trained in other kitchen positions to support team and meet customer needs. Show less

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  Ed Morse Cadillac Brandon

  Apr 2019 - Nov 2022

  Warranty Administrator

  Processed warranty paperwork for accurate documentation, reporting and filing; Stayedup to date on factory announcements/recalls and followed up on payments foroutstanding claims. As well as resubmitting rejected warranty claims and obtainingauthorization for write-offs.Managed logistics of incoming and outgoing components shipments.Personally trained on the Alfa Romeo/Fiat parts i.e., Core Returns, MRA returns and partsscrapping, including technical training.Improved customer satisfaction ratings by listening to complaints and finding appropriatesolutions to problems.Trained service department staff to drive performance; as well as assigning work andmonitoring performance of personnel.Resolved customer inquiries and complaints requiring management-level escalation. Show less

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  Parks Lincoln of Tampa

  Dec 2023 - now

  Automotive Technician