Robert Croston

Experience

• 

  Tek-Air Systems

  Jan 1992 - Dec 2000

  Operations Manager

  Laboratory controls manufacturer,employing up to 50 people. Reported directly to President and supervised four department managers, with up to 40 indirect reports. Oversaw manufacturing, purchasing, service, engineering and inventory control departments. Worked closely with sales to maintain smooth flow of orders and ensure customer satisfaction. Heavily involved with setting up cost codes, monitoring cost fluctuations, and maintaining budget accountability for all departments

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  Select Energy Contracting

  Jan 2001 - May 2003

  Engineering Manager

  Reported directly to General Manager. Managed a staff of ten engineers. Duties included scheduling workload while coordinating deadlines and priorities with Project Managers. Provided support to sales department, developing estimates for large projects and prepared department budget for capital equipment and labor. Traveled to customer sites to inspect quality of workmanship, verify customer satisfaction, troubleshoot problem areas and set action plan in place to ensure compliance to customers’ needs. Show less

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  Kaman Industrial Technologies

  Nov 2003 - May 2004

  Inside Sales
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  Automated Logic Corporation

  Jun 2004 - Aug 2013

  Senior Sales Engineer

  Reported to Vice President of Sales and Marketing. Responsibilities include Customer Training, DDC Project Sales and Service Contract Sales spending approximately 50% of time on the road working with Engineers on Specifications, performing building energy evaluations for customers and performing customer training.

• 

  Connecticut Temperature Controls (CTC)

  Sept 2013 - Feb 2018

  Report directly to owner of company. Responsibilities include Marketing, Sales Management, Customer Relations, Building Energy Audits and DDC Project Sales. Spend approximately 50% of time on the road working with Engineers on controls specifications, performing building energy evaluations for customers and calling on Mechanical Contractors. Reported directly to owner of company. Responsible for running Service Department and direct Service Sales. Responsible for Management of HVAC Mechanics and Controls Service Technicians. Established new business opportunities (Owner Direct DDC Sales).

  • Business Development Manager

    Apr 2016 - Feb 2018

  • Service & Customer Development Manager

    Sept 2013 - Apr 2016
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  Honeywell Building Solutions

  Feb 2018 - Feb 2019

  Senior Account Manager
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  ESC - Environmental Systems Company - A Fidelity Company

  Feb 2019 - now

  Automation Systems Account Manager