Norm Elias

Experience

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  EDS

  Jan 1987 - Jan 1993

   Arranged profit and loss statements  Coordinated all marketing activities  Corresponded with customers ensuring team was exceeding expectations  Responsible for performance appraisals, salary increases, bonuses, and employment interviews  Supported sales team Generated and executed demonstrations  Assigned, coordinated, and reviewed the work of programmers, DBAs, and Business Analysts  Collaborated with team leaders developing best practices and coding standards  Performed programming for IMS Batch and On-Line Service Order Billing System  Traveled to customer’s site and solved production problems Directed and Assisted developers with all system lifecycle tasks

  • Account Manager

    Jan 1992 - Jan 1993

  • Supervisor

    Jan 1990 - Jan 1992

  • IT Developer

    Jan 1987 - Jan 1990
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  EDS

  Jan 1994 - Jan 1996

  Project Leader

   Implemented and maintained telephony customers Assisted sales force with the preparation of multiple proposals to demonstrate system capabilities to potential customers

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  HP

  Jan 1997 - Aug 2012

   Managed projects utilizing global resources across multiple functional areas with internal and external staffing  Consulted with team for risk identification based on previous projects  Developed and managed project plans in Microsoft Project including tasks, resource allocation, and milestone dates  Created corrective action plans based on causes as deadlines approached and change requests were needed  Estimated costs at each stage of the SDLC  Created proposals, defined system requirements, performed analysis, and developed estimates Managed the technical team through the complete system lifecycle including deployment and monitoring Collaborated with team to develop Java based healthcare payer system Gathered requirements, designed, developed, and tested table driven systems capable of sustaining changes without enhancements as the business continued to expand Utilized problem solving and attention to detail skills to ensure success Collaborated with the sales team and responded to ongoing requests for proposals  Performed system demonstrations to senior level managers both internal and external to EDS/HP Show less

  • IT Project Manager

    Jan 2006 - Aug 2012

  • Senior Programmer, IT Project Manager

    Jan 1997 - Jan 2006
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  Bridgestone - Credit First National Association

  Sept 2012 - Jan 2018

  Senior IT Project Manager

   Consistently manage multiple projects simultaneously Interview and hire employees and contractors Responsible for on-boarding new team members located on and off-site Mentor team members on all aspects of the systems development life cycle (SDLC) Implement initiatives to ensure that all systems are developed and maintained according to internal and external audit requirements. Work with auditors to validate compliance  Led the weekly change management meeting  Create workflows, screens, permission schemes and all other custom configurations as Jira administrator Manage existing systems including applications written in Java, .Net, and COBOL  Planned and executed the first successful disaster recovery test in three years. Planning was required across four locations and two companies  Managed a multi-year project building a new Credit Application system in Java. This was a multimillion dollar a year project that was broken down in phases. Phase I was developed using Waterfall methodology and phase II was developed using Agile. This project reduced our service-level agreement (SLA) by almost 50% Show less

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  Medical Mutual

  Feb 2018 - Aug 2022

  IT Project Manager
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  Spalding Consulting, Inc.

  Aug 2022 - Apr 2023

  Senior Business Intelligence Developer
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  Medical Mutual

  Apr 2023 - now

  Information Technology Project Manager