Debabrata Sen

Experience

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  ME X Ray India Private Limited

  Jun 2008 - Jan 2009

  Sales Coordinator

   Prepared the quotations for the X’ Ray Machines, Color Doppler’s. Checking and bidding Tenders for the machineries available. Presenting the product specifications in front of the customers mostly doctor Handling Team meeting.

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  Genpact

  Mar 2009 - Mar 2011

  Process Developer

  SME Invoice processing team, Forex invoices, Payment proposal management, Query resolution AP helpdesk, Reports to management & Client. Training/ IT SPOC of the process. SOX compliance reporting. Client Novartis.

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  Capgemini

  Sept 2011 - Mar 2013

  Consultant

   Prepared, examined, and analyze accounting records. Checked the invoices submitted by the vendors. Did a reconciliation based on the order received and payment made. Ensured compliance with payment, reporting and other tax requirements. Did the reporting for the business operations, trends, costs, revenues, financial commitments,and obligations, to project future revenues and expenses. Process all billing transactions Developed the process to avoid duplicate payments. Compiled data and prepared a variety of reports for the Directors. Show less

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  GENPACT LLC

  Apr 2013 - Nov 2018

  Management Trainee Team Lead

  Managing a team of 15 members – 10 FTE’s in AP Processing department and 5 from Source toPay Help-desk. Successfully completed Knowledge Transfer/ 3rd Transition (OJT) for the esteemed client basedout in USA. Implemented the process in 3rd phase  Understanding the need of the customer  Spendcategory strategy  Vendor selection and Negotiation (Tactical Bidding)  Purchase Requisitioncreation and approval  Purchase Order generation  Invoice receipt and processing Payment  Vendor management. Helping the Global Strategic Sourcing managers to maintaintheir Materials Group code excel reports which in turn helps them in their spend analysis andcontract management. Daily, Weekly, Monthly process performance monitoring and reporting during the Hyper-careperiod. Success in TG4 sign-off Show less

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  WNS

  Nov 2018 - now

  Operations, Transition & Training Compliance and Governance across multipleclients in the F&A spaceMIS Reporting and Dashboard CreationAudit Compliance and Documentation ManagementTraining Delivery and Ensure Domain CapabilityThresholdTraining Need Identification considering multiple inputsSOP Management and Reporting across all F&A clientsPre Process Training Management for New JoinersTransition Support as Knowledge Transfer and TrainingLiaisonTraining Standard Document implementation in newprojectsBottom Quartile Management and Improvement PlanMonthly Review with Operations and QualityStakeholdersParticipation in BPET & ISO Audits (Quarterly/ Half-yearly/ Yearly) Show less WNS - Deputy Manager Managing Transition of a Middle East region Project for an esteemed client from PDD to Stabilization for 3 towers – PTP/RTR/OTC: 2020-21Integration & Migration of 3 new business Projects into Single Platform - Global3 transitions for a renowned client – US Based organization. 1ST Phase/ Wave I: Transition of Client vendor part (Accounts Payable). 2nd Phase/ Wave II: Transition of Client internal User’s part – Help-desk. 3rd Phase/ Wave III: Transition of Client Source to Pay.• Managing Dubai region – PTP & OTC – 2020-21• Managed Global PO, Payments and T&E – 2019-20• Managed Team span – 4 AM’s reporting – Total Head-counts – 80+• Managed Global Invoice Processing and Helpdesk team (APAC/ EMEA/ NA/ LATAM) – Supporting 180+ countries – 2018-19 • Ramp-up into Sourcing – Spend and Category Analysis, No PO NO PAY Transition, Tungsten Portal Integration • Supporting Interface and Tungsten Integration into process• Transition of 3 new projects into business to a common platform – Global Single Instance • Global SLA and KPI Reporting – Green Last 6months• Governance/ KPI/ SLA/ Issue Log/ Incentive/ Process Health/ Hiring & Attrition Capacity Planning and other Operational Reporting (Review & Validation)• Other supporting Functional reporting Quality/ Training/ Transport• Key Stroke level SOP creation/ maintenance and timely approval• Prepared the New Joinee User Manual (System and Login guidelines) – Uploaded and approved in Glint Portal • Managing UAT’s• Weekly Call and Monthly with the Process Owners and Stake Holders• Quality ISO Marking Green – SOP/ Exception/ CAPA Tracker, Cross Training and Share Drive• Initiated in-house project – Manual Payment Clearance, Vendor Cleansing, Contractual Employees & Transport – Reducing No call No show (Project Cost Saving Driven)• Supported LATAM Countries ran from Costa Rica and also remotely Gurgoan Show less

  • Operations, Transition & Training Manager

    Oct 2021 - now

  • Finance Operations Manager

    Nov 2018 - now