Karim Farid

Experience

• 

  NYU Stern School of Business

  Jun 2000 - Jun 2012

  Responsibilities included the delivery of all phases of the Project Management Life Cycle, the development and rollout of content management systems, implementation and administration of web metrics and tracking tools, backup and recovery systems administration, and the management of recruitment platforms. Technical support for the Office of Career Development, the Career Center for Working Professionals, and the student population. Responsibilities included trouble-shooting hardware and software, vendor management, staff and student training, and systems roll-out.

  • Enterprise Operations

    Jan 2007 - Jun 2012

  • Technical Support Specialist

    Jun 2000 - Dec 2007
• 

  Self-employed

  Jan 2012 - Jan 2018

  Technical Consultant

  Technical consulting for small businesses and end-users, including product recommendation, purchasing and implementation, staff training and support, systems and network administration.

• 

  Intelligent Product Solutions

  Jan 2019 - Jan 2021

  Information Technology Administrator

  Provide technical support for on-site and remote staff. Day-to-day tasks include team management, purchasing, licensing, systems administration, employee on-boarding, training, and infrastructure maintenance.

• 

  Intelligent CloudCare

  Jan 2021 - now

  When we set off to create our IT team, we founded it based on the premise that service quality and responsiveness, as viewed by the end users, was the only measure of success. Our team’s level of care for our customers has become our highest ambition.Our value proposition is to:Drive innovationQuickly and efficiently solve problems getting in the way of staff productivityInnovate internally using foresight and collaboration to get ahead of issues before they became problems We’ve built a system that makes your staff more efficient, generates customer satisfaction, and helps partners work more collaboratively in an integrated fashion. Show less

  • IT Manager

    Jan 2024 - now

  • Sr. IT Administrator

    Jan 2021 - Jan 2024