Matia Luutu

Experience

• 

  Makerere University

  May 2008 - Apr 2009

  HR ASSISTANT

  Updating all employee files and documents Coordinating HR office with deputy bursar’s office Receive all the employee queries and complains Help in payroll issues Drafting letters and reports Data entry and photo copying Worked on Information System (CIS) records Coordinating the human resource office with the deputy bursar’s office. Skills accrued; Problem solving, recruitment, office management, administration, follow up, record keeping skills Show less

• 

  Airtel Uganda

  May 2009 - May 2010

  CUSTOMER CONSULTANT

  Advising customers about airtel products and services

• 

  Transguard Group

  Jun 2010 - Dec 2012

  TEAM LEADER

  organization of my team plus supervision

• 

  EDUCATION AID INTIATIVE

  Jan 2013 - Dec 2015

  HUMAN RESOURCE MANAGER

  JAN2013-to 2015Education Aid Initiative Human resource departmentHuman resource manager Responsible for senior level decision making and strategy direction of the fund. This includes developing HR strategy and workforce planning.Develop, review and implement HR approved policies and procedures in line with HR best practices. Advise staff on correct interpretation and application, ensuring clear understanding for the purpose of compliance.Develop and manage the HR annual budgets while ensuring accountability and cost management.Coordination the recruitment and selection of staff in order to ensure a timely organized and comprehensive procedures used in hire staff.Strategizing organizational learning and development in an effective and timely manner.Develop and managing funds recruitment, selection and retention strategies to ensure we attract and retain the best talent.Develop and monitor HR related service level agreements with heads of departments and ensure efficiency, value for moneyManage and supervise HR team to ensure effective and timely implementation Oversee the management and facilitation of the disciplinary and grievance handling process Interpreting and advising on employment laws Management of human resources, administrative/leadership skills, planning and implementation of programs , the use of labour laws, advisory skills, training and development skills, decision making skills. Recruitment skills. Show less

• 

  StarTimes Uganda

  Jan 2016 - Jan 2019

  Customer Service Representative

  customer service,

• 

  Airtel Uganda

  Aug 2021 - now

  Sales and Distribution Manager

  Marketing,Sales and Distribution of Airtel products and services. Develop route plans ofdistributor, trade promotions in order to achieve sales targets.· Achieve sales targets of new customers, voucherbilling and handset sales & all other Distributor KPI’s.· Work closely with the distributors to ensurecontinuous availability of stock, branding & visibility in all retailoutlets.· Continuously recruit new retailers and developexisting retailers.· Prepare and submit daily, weekly and monthly reportson the sales trends in the territory.· Motivate, develop and train dealer staff in theterritory. Show less