Jordan Kohun

Jordan Kohun

Marketing and Public Relations Intern

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location of Jordan KohunGreater Pittsburgh Region

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  • Timeline

  • About me

    Senior Strategic Customer Success Manager @ Matrix Solutions | Enterprise SaaS Expert

  • Education

    • Robert Morris University

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      Master of Science Organizational Communications 4.0

      Activities and Societies: Member of the Alpha Chi Honor Society Honors and Awards:Recipient of the Distinguished Organizational Leadership Graduate Student award

    • New York University

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      Master of Science Public Relations and Corporate Communications

      Activities and Societies: • Member of the New York University Public Relations League • Created and presented a targeted and strategic rebranding/public relations campaign for the grand opening of the Esprit U.S.A. flagship clothing store to Nike Communications, Esprit and New York University

    • Marietta College

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      Bachelor of Arts Advertising and Public Relations 3.60

      Activities and Societies: • Graduated Cum Laude • Member of the American Advertising Federation (AAF) • Member of the Sigma Kappa Sorority • Up ‘Til Dawn-St. Jude Children’s Research Hospital: Co-Public Relations/Marketing Chair • Panhellenic Executive Council: Public Relations/Marketing Chair • Sigma Kappa: Public Relations Chair • Rho Gamma for Panhellenic Women's Sorority Formal Recruitment • Marietta College WCMO Radio Station: Disc Jockey • Marietta College WMRT Television Station: Camera Operator Honors and Awards:• Marietta College recipient in “Who’s Who Among Students in American Universities and Colleges” • Frances Warren Baker Memorial Scholarship (Sigma Kappa Sorority)• Glaydyne Goddard Dyer Scholarship (Marietta College) • Alpha Delta Sigma (American Advertising Federation Honorary)• Alpha Lambda Delta (Freshman Honorary)

  • Experience

    • Robert Morris University

      May 2006 - Aug 2006
      Marketing and Public Relations Intern
    • Moses Center for Students with Disabilities

      Oct 2008 - Dec 2009
      Office Assistant
    • Empyrean Services

      May 2009 - Aug 2009
      Marketing and Market Research Intern
    • Cystic Fibrosis Foundation

      May 2009 - Aug 2009
      Public Relations and Special Events Intern
    • Strategic Communications Group Inc.

      Aug 2009 - Dec 2010
      Public Relations Project Assistant
    • Nike Communications

      Aug 2009 - Dec 2009
      Public Relations Project Manager/Consultant
    • TOPSHOP TOPMAN

      Jan 2010 - Dec 2010
      Press Office/Public Relations Assistant
    • BrightRoll

      May 2011 - Apr 2013
      Coordinator
    • Collective

      Apr 2013 - Nov 2016
      • Account Director, Team Lead

        Jul 2015 - Nov 2016
      • Account Director

        Jan 2015 - Jul 2015
      • Integrated Planner

        Apr 2013 - Dec 2014
    • Accordant Media

      Nov 2016 - Feb 2018
      Account Director
    • Matrix Solutions

      Feb 2018 - now
      Senior Strategic Success Manager

      Matrix Solutions flagship product, Monarch, is the only global ad sales platform built for media - transforming chaotic data into actionable sales information that delivers the insights necessary for prospecting, managing, evaluating and closing business. Matrix manages more than $13 billion in media ad revenue, offering its best-in-class analytics, sales intelligence, media-specific CRM and sales tools to more than 10,000 media sellers to more efficiently manage their workflow. CSM Skills: Customer Relationship Management CRM, Customer Engagement, Customer Success, Customer Retention, Enterprise Software, Communication, Forecasting, Product Knowledge, Training and Onboarding, Account and Book of Business Management, Product Adoption, Business Insights, Strategy, Troubleshooting & Stakeholder Relationship Management• My client base consists of 15+ large enterprise and non-enterprise multi-market media companies (Broadcast Media, Media Networks, New Media, Digital Publishing & Radio) in the U.S., Canada, and Europe. • Responsible for owning and deepening relationship with key stakeholders and champions (from C-level executives to Account Executives), product adoption, up sell/customization opportunities, renewals, and expansion • Prove value of our ad sales platform, integrations, roadmap and product feature/enhancement roll outs • Develop and deliver customer onboarding, training, and enablement programs to drive software adoption • Member of the Matrix Education Committee - Responsible for educating, providing insights and opportunities for our company to learn about various industry related content, topics, and trends. Show less

  • Licenses & Certifications