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Balakrishna Chamola

Balakrishna Chamola

Sales & Service Engineer

Followers of Balakrishna Chamola659 followers
location of Balakrishna ChamolaMumbai, Maharashtra, India

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  • Timeline

  • Skills

    Interaction design
    User experience
    User interface design
    Usability testing
    Wireframes
    Requirements gathering
    Information architecture
    Usability
    Requirements analysis
    Heuristic evaluation

  • About me

    Over 16 years of combined experience in UX Solution Architecting, Visual Designing, and Information Visualization; across various domain, technologies and devices. Possess and practice User-Centered Design Process, Usability Principles and Information Visualization Techniques in a day-to-day engagements. It creates a holistic and end-to-end experience for fast, accurate and context driven information to the user. I have been exposed and involved in various activities like Understanding Requirements, Gathering Data, Analyzing Data, Information-Interaction Designing and Usability Testing to transform business/user needs into effective and efficient products. This in return add values by providing engaging and delightful experience to the customer. Exceptional collaborative and interpersonal skills, dynamic team player with positive attitude and possess well-developed team handling ability.

  • Education

    • SMU

      2005 - 2007
      BSc Informational Technology

  • Experience

    • Novel Health Care Products

      Jun 1999 - Apr 2000
      Sales & Service Engineer

      Being a Sales and Service Engineer, held responsible for Sales and Service of a digital medical equipment/devices.

    • Aquadotcom

      Apr 2000 - Aug 2000
      Web Designer

      As a beginner was exposed to dotcom industry trend and was involved in Visualization, Designing and Maintaining Websites & Banners for new and existing customers.

    • ICICI Infotech Ltd.

      Aug 2000 - Apr 2002
      Sr. Web Designer (Consultant through Image Online)

      Involved in Visualizing, Designing & Maintaining Website, Banners, Presentations & Posters for ICICI Infotech, ICICI Group Companies & ICICI's ClientsOther ICICI sites such as:-ICICI Lombard, CPCS (Credit Performance Check System), RMG (Risk Management Group), E-search, Money2india (Intranet), Money2india, icicimoneymanager.com, icicicommunities.com, , icicicareers.com, cafemumbai.com, magiccart.com, inuonline.com.

    • GMS Technologies Ltd.

      Apr 2002 - Oct 2003
      Graphic/Web Designer

      Designed & maintained internal Website & Multimedia Presentations.Executed digital print jobs such as Posters, Signages, Fleet Graphics, Hoardings and Shop fronts in co-ordination with clients.

    • Ventus Infotech Pvt Ltd.

      Oct 2003 - Nov 2004
      Senior Designer/Visualizer

      Conceptualized, Designed & Maintained Websites, Exhibition Panels, Color correction of Images, Art work for Catalogues & Stickers.Executed Flash Presentations & Intros for demo and website.Played important role in mentoring and training Jr. Designers.

    • Tata Infotech Ltd. (Consultant through Nazar Infocomm)

      Dec 2004 - Jun 2005
      Senior Designer/Visualizer

      For a Computer Based Training assignment for US pharmacy (RiteAid), I was involved in Re-creating vector graphics, Animations, Sound Integration & Action Scripting (Basic).Designed User Interfaces for internal projects.

    • Capgemini

      Jul 2005 - Jul 2007
      Consultant

      Got trained in new software and developed Application Prototype using iRise Studio.During Web Application phase, I was involved in developing and delivering HTML Screens using advance CSS with browser compatibility.Being Offshore Lead, my responsibilities were to plan project activities, work allocation, productivity, peer review, quality analysis, client/peer co-ordination, providing status update and ensuring timely & quality delivery.Contributed in internal Capgemini assignments, by co-ordinating with stakeholders to understand their requirement. Visualized, Conceptualized and Executed projects for web and print. Show less

    • Mphasis

      Jul 2007 - Jan 2012
      Information Architect

      I was involved in Requirement gathering and Wireframe creation activity based on Usability standards, principles & client requirementResponsible for planning deliverables, peer review, and client co-ordinationSuccessfully delivered Marketing Pages, Ads (Banner), Emailers, Flash Demos and HTML Screens using CSS, along with browser compatibilityI was responsible for work allocation, peer review, quality analysis, on-time delivery, client interaction, and status report activities Show less

    • Tata Consultancy Services (TCS)

      Feb 2012 - now
      UX Consultant

      Responsible for catering UX solution & services to various stakeholders. Performed activities like, Heuristic Evaluation, Contextual Inquiry, and Competitor Analysis to understand products and their requirements.As a part of UX CoE, contributes to various CoE activities like Creating and Managing Reusable UI Components, UX Training Material, Best Practices & Guidelines on Usability, Mentoring Jr. Interaction Designer and Managing Projects.Collaborate with design and product development team to deliver innovative design solutions. Show less

  • Licenses & Certifications

    • Information Visualization MOOC - Spring 2015

      Indiana University - CNS
      Jan 2015

    • CE&QIP on Human Computer Interaction

      IDC - IIT Bombay
      Jun 2011