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Danny McArdle

Danny McArdle

IT/DSL Technical Support Agent

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  • Timeline

  • About me

    Sales Engineer @ PDI Technologies | Technical Proficiency, Commercial Insight

  • Education

    • University of Limerick

      2015 - 2016
      Postgraduate Diploma Technology Commercialisation

      Innovation and Technology TransferMarketing Technology ProductsTechnology Innovation and EntrepreneurshipTechnology Finance and CapitalCompany Project

    • Limerick Institute of Technology

      1998 - 2003
      B.A Computer Science Software Development

  • Experience

    • Eircom

      Apr 2004 - Mar 2005
      IT/DSL Technical Support Agent

    • Ceridian

      Apr 2005 - Dec 2007
      Application Consultant

    • Ambition recruitment

      Jan 2008 - Jun 2008
      Application Delivery Consultant

    • PDI Technologies

      Nov 2008 - now
      Sales Engineer

      As a Customer-Facing Sales Engineer with expertise in consumer engagement focusing on the retail oil and gas industry, I bring a unique blend of technical proficiency, strong commercial insight, and a commitment to comprehensive support. Based in Ireland, my role involves seamlessly aligning our advanced loyalty platform with clients' specific needs and financial objectives. Collaborating with both sales and technical teams, I deliver tailored solutions to enhance customer experiences, drive business results, and provide dedicated pipeline support. I excel in articulating complex technical concepts to non-technical stakeholders while ensuring alignment with clients' financial goals. Additionally, I am adept at generating insightful reports to track performance metrics and optimise strategies. Show less

    • Payback Loyalty Systems

      Dec 2008 - Jul 2011
      Service Delivery Manager

  • Licenses & Certifications