Huy Nguyen

Experience

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  V.T.S. Company Limited

  Jan 2001 - Jan 2004

  Engineer

  - Worked independently on xDSL and PDH/SDH products.- Had the opportunity to travel and work in both the offices in Vietnam and Bangkok.

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  Siemens Vietnam Company Limited

  Jan 2004 - Jan 2007

  Access Network/Optical Network Engineer

  - As an AN/ON Engineer, his role involves supervising installations, commissioning, integrating, and conducting acceptance tests with customers and local partners.- He has proudly contributed to the successful implementation of broadband internet access projects and next-generation SDH transmission projects across Vietnam.

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  Nokia Siemens Networks

  Jan 2007 - Jan 2008

  Technical Support Specialist

  - Offered technical support, conducted remote troubleshooting, and collaborated with TAC-3 and R&D to deliver temporary and permanent solutions to customers.- Played a key role in the successful execution of FTTH broadband internet access projects, DWDM transmission projects, and IP backbone projects across Vietnam.

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  SaigonTel Corp.

  Jan 2008 - Jan 2008

  Project Manager

  Collaborated with vendors and local partners in the planning of a mobile network project utilizing WiMAX technology.

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  TEC - Juniper Valued Added Distributor

  Jan 2009 - Jan 2010

  Pre-sale and Post-sale Manager

  - Provided consultation on IT network infrastructure utilizing Juniper Networks products and solutions to customers.- Successfully implemented LAN/WAN/Security infrastructures based on Juniper for the top 10 commercial banks, Tier-1 Service Providers, and Ministries of Vietnam.- Established and managed the service department and a 24/7 Help Desk Center.

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  Song Viet Telecom Informatics Company

  Oct 2010 - Apr 2022

  Service Manager

  - Collaborated with internal stakeholders, customers, and vendors to formulate, validate, and implement IT and telecom infrastructure solutions using a variety of products and technologies from industry leaders.- Initiated proposals, secured enduring contracts, and implemented LAN/WAN solutions using routers, switches, firewalls, next-generation security devices, VPN secure gateways, and network access control devices for large-scale clients, including commercial banks and telecom service providers.- Addressed 90% of technical customer issues and escalated the remaining 10% of cases to TAC3 and the manufacturers’ R&D team, complete with Root Cause Analysis (RCA) reports.- Constructed Bill of Materials (BOMs), competitive BOMs, project budgets and schedules, project risk assessments and mitigation plans, and resource planning. Show less

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  Saigon Postel Corp.

  Sept 2011 - Apr 2022

  Head of Projects and Investment Division

  His appointments included:- Assistant to the CEO (Jan 2021 - Apr 2022)- Director of Digital Services and Technology at SPT (Jul 2020 - Dec 2020)- Head of the Projects and Investment Division (Feb 2013 - Dec 2020)- Deputy Director of the SPT Telephone Center (Nov 2011 - Feb 2013)- Deputy of the New Business Development Division (Sep 2011 - Nov 2011)SPT is a state-owned telecom service provider operating nationwide. In his role at SPT, he spearheaded partnerships with OEMs and suppliers, orchestrated procurement strategies, and led projects to modernize SPT’s telecom infrastructure and facilities. Show less

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  University of New Brunswick

  Nov 2021 - Dec 2022

  Student IT Assistant

  - Assisted MBASJ instructors, MBASJ office staff, and MBASJ students by troubleshooting and solving issues related to laptops, printers, iMacs, Wi-Fi connection, and the Crestron A/V system.- Escalated technical issues and worked with the UNB ITS team and suppliers to solve pending problems addressed by MBASJ members.- Developed troubleshooting documents and conducted training sessions related to classroom technology.- Enabled the new Student IT Assistant team by conducting in-house training and providing Level-2 technical support. Show less

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  RMIT University Vietnam

  Nov 2022 - May 2024

  Category Manager (ITS)

  After the first tour in 2020, during which he delivered procurement strategy and tenders for the Asset Remediation Program, he continued to complete a second tour with the organization on critical ITS projects, including Data Centre Relocation, ITS Network Asset Refresh, and Classroom Technology Renovation.- Led and maximized value for ITS categories.- Determined requirements, assessed supply markets, developed strategic plans, and managed contracts and risks.- Engaged with stakeholders and suppliers to understand and enable long-term university goals.- Innovated processes targeting demand management and streamlined system use.- Collaborated with the Procurement team to implement best practices, savings initiatives, and drive innovation.- Supported the Senior Manager, Strategic Sourcing in developing and implementing procurement strategies for ITS categories. Show less

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  University of New Brunswick

  Mar 2023 - now

  Classroom Technology Integration Architect