Natalie Ramos

Experience

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  Conklin Chiropractic Clinic

  Mar 2014 - Dec 2015

  Recruiting Specialist

  Created tracked and administered client invoices and payments. Data entry to keep track of inventory. Created employees scheduled, and created and delivered compelling presentations. Maintained a clean and organized office and working environment. Conducted time-sensitive boarding activities. Did background checks on new employees. Experience with onboarding, training, and out-processing. Assisted with the recruiting process including posting open positions on the company website. Assisted with the audits and maintenance of HR files which included processing new-hire paperwork. Show less

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  Rodney D Young

  Jan 2016 - Dec 2016

  Recruiter

  Build strong partnerships with hiring managers to determine recruitment needs and facilitate recruiting strategy, I have the ability to multi-task and persevere in a fast-paced dynamic environment. Generated a pipeline of highly qualified candidates for a variety of positions. Sourced passive candidates through LinkedIn or other platforms. Conducted interviews, both over the phone and in person, to assess candidate suitability. Participated in job fairs and college recruiting fairs to source potential candidates and promote industry awareness. Show less

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  Sheldon isd

  Feb 2017 - Aug 2021

  Payroll Administrator

  Supporting by scheduling appointments, conducting orientation, and keeping records and information. Initiated direct deposits and manual checks. Collected timekeeping information of employees using payroll software.

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  Better

  Aug 2021 - Mar 2022

  Sales Development Associate

  NMLS #2233845 - Licensed in 10 States Responsible for inbound calls & chats, spanning from pre-application through funding.Partner with Loan Consultants & Operations organizations to facilitate customer interactions.Exceeds monthly goals while on phones with 400+ dial attempts & CSAT at or above 4.5 while giving extreme focus on customer experience & satisfaction.Continue to hit monthly goals on the Written Communications team.

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  Flyhomes

  Apr 2022 - Nov 2023

  Onboarding Specialist

  Interacted with customer via inbound telephone calls to provide information and assistance. Achieve productivity standards and goals while maintaining the highest level of customer service. Process transactions and reply to inquiries about products and services. Record customer interactions, details of inquiries, complaints, or comments. Will use close, front, slack, terminal which are computer softwares to keep track of customers.

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  Weekend Health

  Nov 2023 - Sept 2024

  Member Experience Manager

  Cultivated trust and collaborative partnerships with Doctors, clinical staff, and internal teams. Maintained documentation to record discrepancies and outcomes of research. Assigned appropriate procedural terminology and medical codes (e.g., ICD-10-CM, CPT) to patient records.