Mara Williams

Experience

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  Novella Cafe

  Jun 2015 - May 2017

  Barista
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  University of Oregon

  Jul 2015 - Jun 2016

  Instructional Technology Specialist Graduate Teaching Fellow

  Conducted in-person workshops for users during rollout of new cloud-based Learning Management System (LMS)Wrote and edited help topics and step by step user interface guides for embedding videos usingKanopy, connecting anti-plagiarism software, changing global course visibility settingsAssisted faculty by troubleshooting course file import errors and adapting course material made inprevious program to available tools in new LMSTested new UI features and plug-ins according to the monthly department testing schedule.Documented bugs and researched solutions on LMS forums Show less

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  Lane Community College

  Oct 2015 - Jan 2016

  Welsh Instructor
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  Mara C Williams Illustrations

  Sept 2016 - now

  Illustrator and Graphic Designer

  Created over 70 graphics for use on streaming video sites for vintage movie distribution company.Transformed low-resolution scans of original movie posters into eye catching covers and hero imagesIllustrated non-fiction children's book Under in the MudManage billing, maintain tax records, track expenses and incomeSee my work at http://www.maracwilliamsillustrations.com and at https://www.instagram.com/idrawbears/

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  City of Eugene

  May 2017 - Mar 2020

  Acting in Capacity Library Assistant 3 - 8hrs/weekStaffed a single-point service desk for majority of workdayEngaged fully with each patron while also monitoring use of public spaceApplied patron code of conduct sensibly and consistently, making sure that the library was safe and accessible to as many community members as possibleProvided technical support and digital literacy training to patrons on library computers and personal devicesDemonstrated online search strategies to empower patrons to use library resources more confidentlyHosted activities where patrons could try Virtual Reality devices, taught first-time users how to navigate an unfamiliar user interface Show less

  • Library Assistant 3

    Sept 2017 - Mar 2020

  • Library Assistant 1

    May 2017 - Mar 2020
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  City of Eugene

  Feb 2021 - Jul 2021

  Collected, organized, and presented supplier diversity spend data.Produced custom tools using MS Excel, SharePoint, PowerApps tostreamline data collection and share insights more easilyPartially automated a manual process to transfer data from PDF formsto Excel, reducing the time it took to create monthly reports onsub-contractor useCreated data visualizations and infographics for slide decks, newsletterarticles, employee training, and reports to City Council.Represented Finance division on Central Services Safety CommitteeDrafted, edited division wide safety plan for return to on-site workCreated materials in Adobe InDesign to disseminate department Covid-19 safety protocolsPresented return to work safety plan at quarterly division meetingIdentified local, small, and certified minority owned businesses for City work groups to purchase PPE and sanitation supplies fromRecognized with Department-level award for producing an internal Buy Local campaign encouraging City employees to purchase from small Eugene-based businesses as part of City's COVID-19 economic recovery plan Show less Reported to Operations Chief of the City of Eugene's COVID-19 Emergency Operations Center (EOC)Managed all incoming requests for City staff to work at COVID-19 immunization clinics put on byLane County, Bethel School District, University of OregonInitiated forms required for reimbursement from state and federal agenciesTracked clinic request details using SharePoint Lists to support ad hoc data requests fromOperations ChiefEliminated need for three part-time administrative staff to manually email appointment confirmations for Personal Protective Equipment (PPE) distribution program. Developed a Microsoft Power Automate flow with IT staff to automatically generate appointment confirmations.Cleaned first round PPE program data using Excel Power Query in order to report accurate data inEOC official documents Show less

  • Equity in Contracting Program Coordinator

    Mar 2020 - Jul 2021

  • Deputy Operations Chief, Immunization Branch

    Feb 2021 - Jun 2021
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  Oregon Criminal Defense Lawyers Association

  Sept 2023 - Dec 2023

  Web Development Intern

  Worked in team on to write custom Apex code to connect customer payment data from Authorize.Net's API with Salesforce instanceDeveloped custom classes to allow e-commerce customers to create, edit, and delete shipping addresses during checkout processWrote and executed unit tests in Salesforce Developer Console to achieve 75%+ code coverageImplemented first stage of case law wiki redesign, writing initial custom wiki skin and researching deploymentParticipated in bi-weekly team code reviews and team programming sessionsPushed code to remote git repository and resolved merge conflictsPresented working prototype of Shipping Address module to stakeholders Show less

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  Lane Community College

  Sept 2023 - Sept 2024

  Provide one on one tutoring in to students in computer programming and web design classes (C#, JavaScript, HTML, CSS, Adobe Photoshop, Adobe Illustrator)Use student-centered approaches to facilitate learning basic programming conceptsHelp students troubleshoot problems and resolve errors while demonstrating how to use developer tools to inspect code Previewed and tested class materials for a React class under development Supported hybrid JavaScript class by managing zoom questions for in-person instructorEmploy multiple strategies to explain technical concepts Show less Fall 2023: Course Embedded tutor for introductory HTML/CSS courseWinter 2024 - Spring 2024: Course Embedded tutor for Web Design course series for second-year Graphic Design studentsAwards and Recognition:The League for Innovation in the Community College Lane Community College2023-2024 Innovation of the Year Award Winner: Lane Community CollegeCourse-Embedded Tutoring: Supporting Student Success In and Out of the ClassroomNamed as part of the team of faculty, staff, and student employees who participated in the Course Embedded Tutor program Show less

  • Computer Science Tutor

    Sept 2022 - Sept 2024

  • Academic Tutoring Services Media Arts Intern

    Apr 2024 - Jun 2024

  • Course Embedded Tutor

    Sept 2023 - Jun 2024
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  Lane Council of Governments

  Sept 2024 - now

  GIS Applications Support Associate