Andy Clark

Experience

• 

  Rossborough Insurance

  Jul 2001 - Nov 2009

  Personal Lines Broker

  Administered policy queries via post and phone for private motor, household and high net worth clients. Created process guides, training material and test cases for staff in the personal lines team.

• 

  Giles Insurance Brokers

  Nov 2009 - Oct 2013

  Systems Analyst

  Broking subject matter expert and first line support for the policy administration system triaging and resolving issues without the need to engage the software house, resulting in faster resolution times.

• 

  Gallagher

  Oct 2013 - Jul 2014

  Systems Analyst

  Broking subject matter expert and first line support for the policy administration system triaging and resolving issues without the need to engage the software house, resulting in faster resolution times.

• 

  Transactor Global Solutions

  Jul 2014 - Sept 2014

  Business Analyst

  Produced functional specifications for both customer and internally funded projects. Co-ordinated with key stakeholders to define project scope and manage stakeholder expectations.

• 

  Open GI (formally Transactor Global Solutions)

  Sept 2014 - Apr 2018

  Product Owner

  Facilitated the change in development methodology from Waterfall to Agile defining the principles and working practices for the business to formalise the Product Owner role.

• 

  Open GI

  Apr 2018 - Mar 2020

  Product Owner Team Leader

  Team Leader of the Product Team of 3 Product Owners and 3 Business Analysts managing the full delivery work stream of features into the latest policy administration and claims systems. Focus on coaching and supporting those individuals in an Agile environment.

• 

  Benefex

  Mar 2020 - now

  • Senior Product Manager

    Mar 2020 - now

  • Senior Project Manager

    Mar 2020 - now