
Maggie Gerdes

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About me
Hospitality minded, connection focused, people oriented
Education

Pepperdine University
2016 - 2020Bachelor of Arts - BA Sports MedicineActivities and Societies: Minor in Industrial Organizational Psychology, Division I Swimmer, Research Assistant in Exercise Science Lab.
Experience

Klahanie Homeowners Assn
Apr 2014 - Apr 2016Head Lifeguard
Apr 2015 - Apr 2016Lifeguard
Apr 2014 - Mar 2015

Klahanie Swim Team
Apr 2016 - Aug 2020Swim CoachLead practices 5 days a week, competitions 2 days a week, work weekend events, am responsible for team organization, website maintenance and management, organization try-outs and registration, IT work before and during meets (experience with TeamUnify, MeetMobile, OnDeck, MeetManager, and TeamManager). Work 20-30 hours per week during the summer.

Klahanie Homeowners Assn
Apr 2017 - Jun 2021Experience teaching kids ranging in ages from 14 months to 18 years, as well as special needs kids with Down syndrome, Asperger syndrome, and various developmental delays. Additional experience teaching adults water safety, basic swim skills, and more advanced skills such as stroke development, strength training and starts/turns. Responsible for lesson scheduling, staff and client communication, staff training, payroll, scheduling, lesson planning, website maintenance, and ensuring the healthy and safety of both staff and patrons (experience with Excel, Paychex, WhentoWork, TeamUnify, and TOPS). Work 30 hours per week during the summer.
Swim Instructor
Jun 2014 - Jun 2021Swim Lesson Coordinator
Apr 2017 - May 2019

Pepperdine University
Aug 2018 - May 2020TA for Dr. Hunter Paris' Exercise Physiology class and lab (spring semester 2019), Foundations in Health and Fitness class and lab (fall semester of 2019), and Professor Abbey Brown's Exercise Physiology class and lab (spring semester of 2020). Responsible for setting-up and cleaning-up lab, grading lab reports and abstracts, and various other student work, answering student questions, providing one-on-one tutoring and help, and meeting with faculty to ensure student success in the class and lab setting. Show less
Teaching Assistant
Jan 2019 - May 2020Research Assistant
Aug 2018 - May 2020

SeattleNTC
Jun 2020 - Jun 2021TMS TechnicianProvide exceptional mental health care through attentive administration of TMS depression treatments, writing clear and concise documentation, and communicating with doctors and team members to ensure patient safety. Experience with Excel, Epic, customer service, and Patient Care Coordination.

Saranac Village - Young Life
Jun 2021 - Aug 2021Guest Services InternHosting guest groups, caring for and hosting assignment team members and their families, overseeing multiple camp events and cabin clean up, assisting housekeeping, building relationships with and leading fellow interns and Summer Staff.

Timber Wolf Lake - A Young Life Camp
Oct 2021 - Apr 2023Guest Services and Retail SpecialistServe as the host on duty for groups up to 600 people, executing on and catering to specific guest requests, and going above and beyond to care for guests, vendors, and staff to ensure a positive customer experience. Oversee the management of the waterfront and concession spaces. Developed the playbook for the waterfront program and updated the manual for the concessions spaces. Trained weekend, week-long, and month-long volunteers and paid interns in Guest Services and Retail.

Klahanie Homeowners Assn
May 2023 - nowSports and Recreation DirectorServe a community of 10,000+ residents, managing 2 competition pools, 5 tennis courts, 4 basketball courts, 3 pickleball courts, 10+ neighborhood parks, and trails. Provide high quality aquatics programming, including swim lessons, swim team contracts, and open swim. Coordinated with vendors to provide high quality tennis instruction. Hire, lead and manage a team of 40+ employees. Managed the Sports and Recreation Budget and projects, from idea conception, to planning, to funding, to presentation, to execution, to completion. Collaborated with a team to ensure community needs were seen and met. Reported to and collaborated with a Board of Directors to ensure compliance with the Association governing documents, local and national regulations. Show less
Licenses & Certifications

First Aid, Health and Safety for Coaches Online Course
USA SwimmingMay 2018
Basic Life Support for Healthcare Providers (BLS)
American Red CrossJan 2020
Lifeguard & Water Safety Training
American Red CrossMay 2018
CPR & AED
American Red CrossMay 2018
Certified Medical Assistant (CMA)
Washington State Department of HealthJul 2020
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