Jude Okoli-Michael

Experience

• 

  Quorum West Africa

  Sept 2016 - Jan 2018

  Activation Supervisor

  Assigned with the leadership role, in charge of drink activations. Tasked with setting up, taking record of sales, and inventory management.

• 

  Access Bank Plc

  Apr 2018 - Jul 2018

  Customer Service Representative (Relief Officer)

  Evaluated customers issues in details, maintenance of customers database and update, assisted customers in depositing and withdrawing cash. Also tasked with promotion of bank products and services.

• 

  New Horizons

  Dec 2018 - Oct 2020

  Information Communication Technology Instructor

  Tasked with organizing and managing class systems in proper working conditions, teaching students to use computers, and prepared lesson plans, assigning tasks and evaluating student work and progress.

• 

  Allianz Nigeria Insurance Ltd

  Apr 2021 - Nov 2021

  Retail Sales Executive

  Tasked with generation of leads, strong monitoring and follow up with prospects for face to face meetings, analysing need and implementation of effective marketing strategy to close insurance deals and sales of insurance products.

• 

  PalmPay

  Nov 2021 - now

  Tasked with the resolution of Agents and Aggregator Related Issues and Management of the Aggregator team. Tasked with contacting inactive agents who leased our POS terminals, convincing them to either move from lease to own or I retrieve the POS terminal. I engage with repairs and maintenance on the POS terminals if faulty.

  • Customer Support Officer (Aggregator Relationship Manager)

    May 2023 - now

  • Retrieval Agent Supervisor

    Nov 2021 - Jun 2023