Bogdan Diaconu

Experience

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  Archive Systems Integrator

  Sept 2003 - Sept 2004

  Logistic Assistant

  I was the coordinator and supervisor of the team in charge with archiving the documents. Also in charge with Cargo relations and all the suppliers.

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  PET&CO SRL

  Mar 2005 - Mar 2006

  Sales Representative

  To promote and sell the company’s essets, to establish and improve customer relation, achieving sales objectives.

• 

  Omnimoda

  May 2006 - Apr 2008

  Logistic Officer

  Monitoring of deliveries and respecting the deadlines and quality terms, maintaining the contact with the internal departaments: warehouse, transport; monitoring the payments, offering support to shop sales team

• 

  Orange Romania

  Apr 2008 - now

  - Performs all requests received from customers in portfolio in order to ensure end to end process- Solves in an end to end mannor all complaints received from customers in portfolio- Follows up with the customer status for requests and complaints- Assists customers and colleagues in operational activities- Develops business relationship with the customers in portfolio- Promotes Orange products and services in accordance with Orange strategy- Increases the value of the portfolio by offering new services- Periodically checks customers account in order to detect possible errors- Cross selling/up selling activities for existing portfolio of customers- Prepares and provides reports for customers in portfolio- Prepares and provides internal reports requested by sales force or managers Show less

  • B2B Credit, Collection & Equipment's Delivery Support Manager

    Apr 2021 - now

  • Collection & Administration Team Leader

    Mar 2019 - Mar 2021

  • Corporate Key Accounts Manager

    Jun 2018 - Feb 2019

  • Large Accounts Representative

    Nov 2014 - May 2018

  • Accounts Representative

    May 2014 - Oct 2014

  • Sales Representative

    Apr 2008 - Apr 2014